F&B Assistant, The Fox

Daylesfordstays; United Kingdom; On-site; GBP 33,000; Full time

Job summary

A local hospitality firm in Lower Oddington is seeking an Entry Level Food & Beverage Assistant to provide outstanding service and create memorable experiences for guests. Responsibilities include setting up the restaurant, assisting with bar duties, and ensuring exceptional customer service. Strong communication and attention to detail are essential for this full-time role, which also offers great perks and benefits.

Benefits

Discounts on products, treatments, and dining experiences

One paid volunteering day per year

Subsidised private medical insurance

Pension scheme with contributions

Life assurance cover

24-hour mental health support

Qualifications

• Strong communication skills to relay orders and requests.
• Polite and attentive customer service skills.
• Ability to ensure food presentation and delivery is prompt.

Responsibilities

• Set up the restaurant for service.
• Assist with bar duties and deliver outstanding customer service.
• Monitor timing and flow of service.

Skills

Strong communication skills

Excellent customer service

Attention to detail

Teamwork and collaboration

Physical stamina and speed

Job description

Overview

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Base Pay Range

Salary: £32,469.20 per annum OTE
Hours: 45 hours, including weekends

About Us

The Fox in Lower Oddington is a classic Cotswolds pub with a modern, funky twist. Whether you’re here for the legendary Thursday pizza and DJ nights, the weekly live music, or just soaking up the vibes, The Fox is a true destination spot in the Cotswolds that will keep you coming back for more—open to all and loved by many.
We serve top-quality, flavoursome and familiar food. Inhabiting the farm to fork ethos with our organic produce sourced from our local Daylesford farms. Here you will find a laidback, stylish setting, with a bar team that’s as fun as they are friendly. It’s a place where guests feel at home and staff love to work.

About The Role

As a Food & Beverage Assistant, you’ll play a key role in delivering outstanding service and creating memorable experiences for our guests. You’ll help ensure smooth, efficient service throughout the restaurant, always going the extra mile to make every visit special.

Responsibilities

• Set up the restaurant for service, respecting restaurant-specific standards
• Assist with bar duties, making coffee and tea
• Deliver outstanding customer service and exceed guest expectations
• Maintain and polish all work equipment, crockery, cutlery and glassware
• Know all dishes and beverages on the menu, conveying them to guests and being aware of allergens
• Monitor timing and flow of service, highlighting any delays to your manager
• Ensure all bills presented to guests are correct and cashed off correctly
• Drive meaningful social and environmental improvements, contributing to our B Corp journey and sustainability vision
• Inspire and empower customers, suppliers and partners to live and work more consciously, creating a lasting positive impact on the world

Skills and Requirements

• Strong communication skills – clearly relay orders and requests between kitchen and front‑of‑house teams
• Excellent customer service – polite, attentive and professional when interacting with guests
• Attention to detail – ensure food is presented correctly and delivered promptly
• Teamwork and collaboration – work efficiently with kitchen and service staff to maintain smooth operations
• Physical stamina and speed – comfortable working on your feet for long periods and moving quickly in a fast‑paced environment

Perks & Benefits

• Discounts on products, treatments and dining experiences from day 1
• One paid volunteering day per year with a charity of choice
• Subsidised private medical insurance through Bupa
• Pension scheme: pay up to 9% of your salary into your pension each month; we contribute up to 4.5%
• Life assurance cover up to one year of your annual salary
• 24‑hour mental health support through Employee Assistance Programme

Gratuities & Service Charge

• Gratuities on a pro‑rata basis; estimated £3,500 additional in 2025 for full‑time employees

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing (Hospitality)