Export Documentation Assistant - Fast-Paced, Detail-Oriented

CIBTvisas, Inc; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global immigration services company in Ashford is seeking a full-time Administrative Assistant / Export Shipping Documentation Consultant to join their Export Documentation Department. You will raise and issue all export documentation, liaise with customers via phone and email, and assist in covering reception duties as needed. Attention to detail is crucial, and while experience is not required, full training will be provided. This position offers a dynamic work environment with a focus on customer service.

Qualifications

• Good customer service and attention to detail is essential as all documentation has to be accurate and produced to a high-quality standard.
• The ideal candidate will need to be able to work under pressure to meet deadlines.
• Experience in this role is not essential as full training will be provided.

Responsibilities

• Raising/issuing all export documentation.
• Liaising with customers via telephone & email.
• Covering Reception when required.
• Transferring telephone calls to various staff/departments.
• Liaising with our Couriers.

Job description

A global immigration services company in Ashford is seeking a full-time Administrative Assistant / Export Shipping Documentation Consultant to join their Export Documentation Department. You will raise and issue all export documentation, liaise with customers via phone and email, and assist in covering reception duties as needed. Attention to detail is crucial, and while experience is not required, full training will be provided. This position offers a dynamic work environment with a focus on customer service.