Casino Cashier

Rank Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading casino operator is seeking a Cashier for their flagship venue in London. In this role, you will manage transactions efficiently, providing exceptional customer service while ensuring confidentiality and integrity. The ideal candidate has at least 12 months of cashier experience in a casino environment, excellent numeracy skills, and is able to adapt to a flexible working schedule, including weekends and nights. Join this vibrant team and be part of an exciting, newly refurbished gaming destination.

Qualifications

• Minimum 12 months experience as a cashier in a casino cash desk.
• Proficiency in managing large sums of cash accurately.
• Willingness to learn cash desk legislation and pass a competency test.

Responsibilities

• Manage transactions quickly and efficiently.
• Provide first-class customer service.
• Maintain confidentiality and high integrity.

Skills

Excellent numeracy skills

Exceptional customer service skills

Strong attention to detail

Ability to operate cash handling equipment

Strong communication skills

Tools

Casino management software

Job description

Job Description

Are you good with numbers and have a keen eye for detail?

As a Cashier at Grosvenor Casino, you’ll be managing transactions quickly & efficiently, ensuring the cash desk operation runs smoothly – allowing the customer to make the most of their gaming experience – continuing their excitement and entertainment.

Maintaining customer confidentiality is vital in this role, a long side providing a first-class customer service which means you’ll need high integrity along with great emotional intelligence and social skills.

You’ll work alongside a supportive team, and we’ll help you gain the skills you’ll need to level up to Head Cashier.

Qualifications

• Minimum 12 months experience operating as a cashier in a casino cash desk & PFL is essential
• Excellent numeracy skills, with the ability to account for and manage large sums of cash accurately
• Strong understanding of or willingness to learn legislation related to the cash desk function, sufficient to pass a competency test
• Must be able to work shifts at any time of the day, including weekends and bank holidays
• Exceptional customer service skills with the ability to maintain a professional demeanour in high-pressure situations
• Proficiency in using cash handling equipment and casino management software
• Demonstrated ability to work effectively in a team environment
• Strong attention to detail and ability to maintain accurate records
• Excellent communication skills, both verbal and written
• laundering (AML) procedures and responsible gambling practices
• Ability to stand for extended periods and handle physical aspects of the job
• Flexibility to adapt to changing work schedules and casino needs
• Previous experience in a high-volume cash handling environment is preferred

Additional Information

Located in the heart of London, The Victoria is Grosvenor Casinos' flagship venue and has been entertaining valued customers for over 60 years.
We've just completed a spectacular £15 million refurbishment, transforming The Victoria into the UK's premier gaming destination. Our upgraded property now boasts two brand-new cash desks, open layouts, and clear, modern workspaces designed to make your role easier and more enjoyable.
With the largest poker room in the UK, two floors of live gaming, and a vibrant, welcoming team, The Victoria offers an unbeatable experience for both customers and colleagues. This is more than a casino—it's a hub for entertainment, socialising, and unforgettable moments.
Join our elite cashier team today and be part of this exciting new chapter. You'll work at the very heart of the action—the cash desk—where precision, professionalism, and customer care come together.
At Grosvenor Casinos, we're committed to being the UK's most loved casino group. Our venues are more than places to play—they're communities where people relax, connect, and enjoy a safe, welcoming environment.
This is the perfect time to join us as we continue to expand, innovate, and create unforgettable experiences for everyone.

Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know - we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.