Executive IT Support Desk — Global & Discreet

Genus plc; Basingstoke; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global biotechnology company is seeking an IT Support Specialist to deliver high-quality support to C-suite executives in Basingstoke. This role involves both remote and on-site support, managing incidents, and participating in IT projects. Ideal candidates will have strong troubleshooting skills and experience with cloud services. This is a full-time position offering a range of benefits including a car allowance and performance-related bonuses.

Benefits

Car Allowance

Performance-related bonus

25 days holidays + Bank Holidays

NFU Pension

Health Cash-back scheme

Qualifications

• Experience in providing IT support to senior executives.
• Strong knowledge of hardware, software, and network troubleshooting.
• Familiarity with cloud services and endpoint security management.

Responsibilities

• Provide dedicated IT support to C-suite executives.
• Manage incidents and requests through to resolution.
• Participate in IT projects and continuous improvement initiatives.

Skills

IT support

technical troubleshooting

customer communication

cloud services

project coordination

Tools

Active Directory

Microsoft 365

Azure

PowerShell

Job description

A global biotechnology company is seeking an IT Support Specialist to deliver high-quality support to C-suite executives in Basingstoke. This role involves both remote and on-site support, managing incidents, and participating in IT projects. Ideal candidates will have strong troubleshooting skills and experience with cloud services. This is a full-time position offering a range of benefits including a car allowance and performance-related bonuses.