Exams Officer

Think FE; Kidderminster; On-site; GBP 40,000; Full time

Job summary

A well-regarded further education provider is seeking an experienced Exams Officer for a 12-month maternity cover contract in Kidderminster. You will ensure the smooth delivery of examinations, coordinate exams, and maintain compliance with regulations. The ideal candidate will have proven experience in an exams environment and familiarity with Capita Unit-e. Strong organisational skills and excellent communication are essential for success in this role.

Qualifications

• Experience with Capita Unit-e essential.
• DBS on the Update Service essential or willingness to apply.
• Attention to detail and ability to manage competing priorities required.

Responsibilities

• Process exam entries and manage secure exam materials.
• Coordinate internal and external exams, liaise with awarding bodies.
• Support students with special requirements.

Skills

Proven experience working in an exams environment

Strong organisational skills

Excellent communication and customer service skills

Ability to work to deadlines

Tools

Capita Unit-e

Job description

Exams Officer – Maternity Cover (12 Months) – Kidderminster

Location: Kidderminster.

Hours: 37 per week with some flexibility required outside of normal office hours to support exam timetables and delivery.

Pay: Circa £20 per hour (PAYE).

The Opportunity

A well‑regarded further education provider in Worcestershire is seeking an experienced Exams Officer to join their team on a 12‑month maternity cover contract. This role is ideal for someone with proven experience in an exams environment and familiarity with Capita Unit‑e. You will play a vital role in the smooth delivery of examinations and assessments across the College, ensuring compliance with all Awarding Body regulations and internal processes.

Key Responsibilities

You’ll be responsible for processing exam entries, managing secure exam materials, and ensuring timely communication of results and certificates. The role involves coordinating all internal and external exams (paper-based and online), liaising with awarding bodies, supporting students with special requirements, and working closely with tutors and support staff. You’ll also maintain accurate student records, manage key deadlines, process awarding body invoices, oversee data input and reporting, and provide excellent customer service. Supervising and training invigilators, as well as maintaining up-to-date compliance with all exams‑related regulations, is also central to the role.

Person Specification

• Proven experience working in an exams environment
• Experience with Capita Unit‑e (education management software) essential
• Strong organisational skills with excellent attention to detail
• Ability to work to deadlines and manage competing priorities
• Excellent communication and customer service skills
• DBS on the Update Service essential or willingness to apply

Next Steps

Once you’ve applied, one of our friendly further education consultants will give you a call to discuss this opportunity. The College will move quickly for the right applicant, and they have a simple and concise interview process. Think FE Ltd. are acting as an employment business for this position. Working for/with Think FE Ltd. is subject to agreement to our Terms and Conditions.

Data Policy

Your data will be stored by Think FE Ltd. solely for the purpose of helping you to find work. By hitting apply you consent to your data being used in this way. We will confirm with you by email immediately with a full breakdown of how your data is used, and you may opt out fully or in part at any time. Your data will not be passed on to 3rd parties without your permission.

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