Event Sales Coordinator

Enable Leisure and Culture; Greater London; On-site; GBP 32,000; Full time

Job summary

A community-focused charity based in Greater London seeks an experienced Events Sales Coordinator to join its vibrant Events Team. This role will involve engaging with clients, providing outstanding customer service, and converting enquiries into confirmed bookings for various events. The ideal candidate should have prior experience in event sales or venue hire, exceptional communication skills, and a passion for customer care. You'll be a vital part of supporting efforts to enrich local communities through successful event management.

Benefits

30 days of annual leave

Life Insurance

Reward Schemes

Social and wellbeing activities

Mental Health & Wellbeing Perks

Qualifications

• Previous experience in event sales, venue hire or client bookings.
• Strong sales mindset and ability to follow up on enquiries.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Provide exceptional customer service for venue hire and event inquiries.
• Manage booking systems and keep venue details up to date.
• Support financial administration including invoices and budget tracking.

Skills

Event sales experience

Excellent communication skills

Strong organizational skills

Microsoft Office competence

Sales mindset

Tools

Sage

Job description

We are looking for an experienced and enthusiastic Events Sales Coordinator to join our Events Team at Enable!

About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

Benefits

30 days of annual leave (plus 8 bank holidays)
Life Insurance
Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
A variety of social and wellbeing activities each month
Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)

Reports to: Venue and Events Sales Manager
Based: Battersea Park
Salary: £31,500 per annum
Contract: Full Time, 40 hours per week
DBS: Basic

Role Overview

The Events Team are a busy, creative, tight‑knit group of vibrant professionals who pride themselves on 5‑star customer service and going the extra mile for clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.

Acting as the first point of contact for the sales team on initial enquiries, you’ll be the welcoming face of the office, providing exceptional customer service, converting enquiries into confirmed bookings and supporting the smooth running of our events processes.

At Enable, we deliver a wide range of events across beautiful venues and outdoor spaces – from community festivals, weddings, and concerts to charity fundraisers, corporate functions and large‑scale cultural celebrations. Every event we deliver not only brings people together but also helps fund the wider work of Enable, a not‑for‑profit charity dedicated to enriching lives and strengthening communities.

You will play a key part in supporting events that bring music, culture, and entertainment to thousands of visitors, celebrate local communities through inclusive and accessible programming, and help raise vital funds that Enable reinvests in health, wellbeing, leisure and green spaces for everyone to enjoy.

Main Duties / Responsibilities

• Be the warm, professional first impression for all venue hire and event enquiries via phone, email, and in person.
• Provide accurate information on venues, pricing, and availability offering tailored advice.
• Proactively follow up with clients to maximise conversion rates and secure bookings.
• Maintain a strong understanding of the full client journey, ensuring a seamless and professional experience.
• Build positive relationships, going the extra mile to exceed expectations.
• Take on opportunities for growth, including supporting site visits and leading on smaller‑scale events as confidence and experience develop.

Administration & Systems

• Keep all booking systems, event calendars, and venue details up to date.
• Draft contracts, process bookings, and issue confirmations.
• Produce reports and track enquiry data to support sales growth.
• Support financial administration, including invoices, purchase orders and budget tracking.

Team & Office Support

• Represent the Events Team professionally as the first face and voice of our service.
• Support colleagues with day‑to‑day administrative tasks to ensure smooth operations.
• Assist with preparing marketing content, venue listings and event planning documents.
• Maintain office organisation, including event stores, equipment bookings and supplies.

Skills and Experience

• Previous experience in event sales, venue hire or client bookings.
• A strong sales mindset – confident following up enquiries and securing deals.
• Excellent communication skills with a professional, friendly approach.
• Passion for providing exceptional customer service and client care.
• Strong organisational skills and a keen eye for detail.
• Competence with Microsoft Office (Outlook, Excel, Word) and booking databases.
• Experience with invoicing and financial systems, Sage is desirable.
• The ability to work under pressure, managing multiple priorities at once.
• A positive, can‑do attitude, with initiative to problem‑solve and improve processes.

Apply now and join us in making a genuine difference in the community. If this role is not quite right for you but you remain interested in working at Enable, please get in touch today at [e-mail].

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.