Estate Technician

Sanctuary Group; Wannock; On-site; GBP 26,000 - 29,000; Full time

Job summary

A not-for-profit organization in East Sussex is seeking an Estate Technician to join their Estate Services team. The role involves basic repairs, grounds maintenance, and general cleaning across various locations. The ideal candidate will have hands-on experience in these areas and possess a valid UK driving license. The position offers a competitive salary, benefits such as a pension scheme and annual leave, within an inclusive work environment that values diversity and support for all employees.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Employee Networks for inclusion

Qualifications

• Working knowledge and experience of grounds maintenance and basic repairs.
• Experience interpreting written instructions and maintaining records.
• Some practical experience in tool operation.

Responsibilities

• Perform basic repairs and grounds maintenance on various sites.
• Respond to customer complaints and ensure service quality.
• Maintain tools and provide accurate work records.

Skills

Grounds maintenance

Basic repairs

General cleaning

Driving (full valid UK licence)

Education

Literacy and numeracy equivalent to grade C GCSE English and Maths

Tools

Hand tools

Light machinery

Job description

Estate Technician

Sanctuary provides in‑house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not‑for‑profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing first‑class customer service.

£26,733‑£28,140 per year

40 hours per week

We have an opportunity for an Estate Technician to join our team based in East Sussex, covering numerous sites across the region. This role will be part of the Estate Services team but will be working within a team of 2 as well as some lone working. In this role you will be responsible for cleaning communal areas, such as general needs, housing, and schemes across the region. A company van will be provided to travel to the different sites, along with the tools needed.

Responsibilities

• Undertake basic repairs, grounds maintenance, caretaking and general cleaning, in accordance with agreed scheme specification
• Respond positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract specifications and escape complaints as appropriate
• Ensure tools and equipment are maintained in good condition and continue to be suitable for required tasks and ensure stock levels are maintained
• Provide accurate and timely information on progress and advice that is easily understood by the customer and ensure accurate daily work records are completed

Skills and experience

• Working knowledge and experience of undertaking grounds maintenance, caretaking, general cleaning and basic repairs duties
• Recent experience in interpreting written instructions and maintaining simple written records
• Some practical experience in operating hand tools and light machinery
• Literacy and numeracy equivalent to grade C GCSE English and Maths
• Driving on company business: must hold a full valid UK driving licence

About us

We provide in‑house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Benefits

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £26,733 per annum (rising to £28,140 per annum after 12 months, subject to satisfactory performance)

If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.