Entry Level Registration Officer

Cumbria; Carlisle; On-site; GBP 26,000 - 35,000; Full time

Job summary

A local government authority in Carlisle is seeking an Entry Level Registration Officer. This permanent full-time role offers a starting salary of £26,403, progressing through training to a full Registration Officer. Successful candidates will engage with the community, assist with vital registrations, and receive extensive training. Ideal for individuals seeking an interesting role in a supportive environment. Interested applicants should reach out for more information via email.

Qualifications

• High level organizational skills.
• Ability to manage time effectively.
• Confident and effective public speaking skills.

Responsibilities

• Assist customers with registrations and ceremonies.
• Participate in an extensive training program.
• Work frontline with clients under supervision.

Skills

Organizational skills

Attention to detail

Public speaking

Problem-solving

Calm under pressure

Job description

• Internal Only*

Entry Level Registration Officer

About This Opportunity

Entry Level Salary: £26,403

Intermediate Salary: - £27,711

Final Salary: £33,366 - £34,314

You will commence post as an Entry Level Registration Officer, progressing to Intermediate and then finally a Registration Officer.

This role is available on a permanent Full Time basis.

Who We’re Looking For

We are delighted to offer this opportunity to join the Registration Team.

What kind of individual are we looking for?

• Do you have high level organisational skills and can manage your time well?
• Do you want a professional role that requires attention to detail?
• Do you remain calm think logically - able to interpret statutory information?
• Do you want an interesting and challenging job with varying demands?
• Do you think of yourself as a problem solver and a quick thinker?
• Do you want to work in a strong team with the customer at the heart of all we do?
• Do you want to be part of a fast changing environment with strong historic ties?
• Do you consider yourself confident and good at public speaking?
• Do you want a role you will find rewarding?

If you can say “I do” to the above then this role could be your perfect match!

We are looking for the right person in Carlisle to help us meet the needs of customers attending the Registration Offices to register births, deaths and still-births as well as make arrangements for their wedding civil partnership or citizenship ceremony amongst other things!

Whether you are looking for a change of career or to develop to another level we will support you throughout. Although similar experience is helpful it is not essential as there will be an extensive training programme of up to 2 years to progress the successful individual to the role of Registration Officer. There will be a mix of eLearning, observations, coaching, assessments and research & reflection.

You will work frontline with our clients throughout your training, initially with a mentor and gradually able to work without direct supervision. There will be a need to work at different sites around the county to ensure we provide you with the full experience required.

Please read the role specification and information available and you will also find our website a useful source of information. If you feel this is the role for you then go for it and we look forward to welcoming you on board!

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Stephen Lawrence by email at [e-mail]

DBS Checks

This role requires a DBS check. The level of check for this role is - Basic DBS Check

Guaranteed Interviews

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more.

Diversity, Inclusion & Adjustments

We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing [e-mail]. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.

Easily apply by submitting your CV and answering a few short questions.

Application and Interview information

• Closing date: 13/02/2026
• Interview date: TBA

Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please Read The Supporting Information

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council