Engineering Manager New London, UK

GoCardless; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global payment solutions company seeks an Engineering Manager in London to lead a talented team. You will focus on driving customer acquisition and engagement through innovative features while collaborating closely with Product Managers and Designers. Strong front-end engineering knowledge and effective communication skills are essential. Join a culture that fosters experimentation, learning, and high-quality engineering work. The role includes flexibility with hybrid working and competitive compensation.

Benefits

Wellbeing support and medical cover

Work Away Scheme

Hybrid Working

Employee equity

Generous leave policies

Qualifications

• Experience leading engineering teams.
• Familiarity with front-end technologies.
• Ability to communicate technical topics effectively.

Responsibilities

• Lead the team to build features that drive customer engagement.
• Collaborate with Product Managers and Designers to define roadmaps.
• Support changes to completion, delivering impact across Product Growth.
• Plan and prioritize technical initiatives for the teams.

Skills

Leadership skills

Front-end engineering knowledge

Communication skills

Collaboration

Problem-solving

Job description

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

Engineering at GoCardless

The technical challenges of building GoCardless span from simplifying building banking schemes to optimising the time to render the dashboard.

You will enjoy being an Engineering Manager at GoCardless if:

• You’re looking to champion a great engineering culture within GC and in the wider engineering community;
• You enjoy collaborating and learning from people from various backgrounds and experiences;
• You want to feel proud of the work you’re doing and its impact on real customers.

Our engineers contribute to the engineering culture within and outside of GoCardless: they contribute to Open Source Software projects (see our Github), and share learnings in post‑mortems, conferences and on our blog.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task.

The role

This is an exciting and unique opportunity to join GoCardless in our London office as an Engineering Manager. In this role you will:

• Lead talented and creative engineers in the Growth Group to build features and experiments to drive customer acquisition, engagement, and retention
• Work closely with Product Managers and Product Designers to translate growth goals into actionable technical roadmaps
• Partner with Growth Marketing to define and execute growth initiatives
• Push for exceptionally high‑quality engineering work whilst moving at a fast pace

What excites you

• Shipping stuff: you’ll work with your team to support changes to completion, delivering consistent positive impact across Product Growth. Being comfortable delivering a range of projects: from MVP experiments testing a hypothesis to a new feature
• Developing talent: You hire and grow engineers into being the best engineers they can be, while maintaining a supportive, engaging, and inclusive team culture
• Raising the technical bar: You insist on high standards of technical design and implementation and ensure your systems are operationally excellent
• Deliver project work while managing the expectations of your stakeholders
• Plan and prioritise impactful technical investment initiatives for your teams
• Be a reflection of the GC Values that help us work with one another effectively

What excites us

• Front‑end engineering background - whilst this role is not hands on, we are after someone who is familiar with front‑end technologies and practices to lead teams to build reliable, well‑tested systems
• Previous experience leading engineering teams and readiness to take on challenging teams
• Enthusiasm about working in a strong culture of experimentation, testing and learning to help us in experimenting ways to grow our product!
• Someone excited about supporting and growing a group of engineers, helping them become the best engineers they can be
• Somebody able to effectively communicate - mainly technical topics to technical and non‑technical audiences
• Collaboration and cross‑functional work - we have Product Managers and Product Designers as part of our team, and work closely with BI Analysts and Growth Marketers, as well as other commercial teams across the business
• High agency: We’re after people who aren’t afraid of a challenge and will take ownership of problems they come across, help to resolve them and adapt to a constantly changing environment

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid‑point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12‑month period.
• Hybrid Working: Our hybrid model offers flexibility, with in‑office days determined by your team.
• Equity: All permanently employed GeeCees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble while we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women
• 23% identify as Black, Asian, Mixed, or Other
• 10% identify as LGBTQIA+
• 9% identify as neurodiverse
• 2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report.

Sustainability at GoCardless

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co‑founders of the Tech Zero coalition, we’re working towards a climate‑positive future. Check out our sustainability action plan here.

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