Employment Specialist

Waythrough; Winchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading charity organization in the UK is seeking an Employment Specialist to support clients in finding and maintaining paid employment as part of their recovery. The ideal candidate will have experience in customer service and a passion for aiding others. This full-time position offers a competitive salary and a flexible, rewarding environment with significant training opportunities.

Benefits

27 days annual leave

Pension scheme with employer contribution

Life assurance

Enhanced sick pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Recognition and awards

Bonus for recommending a friend

Cycle to Work scheme

Discounts via Blue Light Card

Free will writing service

Qualifications

• Experience of working in a customer facing environment.
• Willingness to travel locally for community work.
• Have a full driving license and access to own vehicle.

Responsibilities

• Support clients to secure and maintain paid employment.
• Build relationships with employers to identify job opportunities.
• Work collaboratively with clinical teams for integrated support.
• Provide personalized careers advice including CV development.
• Help clients set and review employment-focused goals.
• Maintain accurate administrative systems for referrals and reviews.

Skills

Customer service experience

Performance target experience

Community work

Full driving license

Job description

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This range is provided by Waythrough. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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(Note: The starting salary for this position is £29,343.)

About the Role

As an IPS Employment Specialist at Waythrough, you will use your passion for helping others to support clients in finding and sustaining paid employment as part of their recovery.

Working closely with clinical teams and engaging with employers, you will keep clients’ needs at the centre of your work while providing tailored careers guidance and skill-building support.

This flexible and rewarding role offers the chance to make a real difference, develop your professional skills through comprehensive training, and contribute meaningfully to clients’ long-term wellbeing.

What You’ll Do

• Support clients to secure and maintain paid employment that aligns with their recovery goals.
• Build strong relationships with employers to identify job opportunities and promote inclusive hiring.
• Work collaboratively with clinical teams to integrate employment support into clients’ wider recovery plans.
• Provide personalised careers advice, including CV development, interview preparation and skills training.
• Help clients set and review employment-focused goals, offering ongoing motivation and guidance.
• Maintain accurate and efficient administrative systems, ensuring timely referrals, assessments and progress reviews.

To Succeed in This Role, You’ll Need:

• Experience of working in a customer facing environment e.g. Customer Services, Social Care, Hospitality, Sales, employment etc.
• Experience of working in a performance target driven environment
• Willingness to travel locally and dedicated to working in the community
• Have a full driving license and access to own vehicle

For full person specifications and job details, please visit this link

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email [e-mail].

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Health Care Provider and Other

Industries

Non-profit Organizations

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