EMEA North Field Applications Lead – HPLC & DIA

Thermo Fisher Scientific Inc.; Hemel Hempstead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global laboratory equipment provider is seeking a Manager Field Applications Support based in the UK. The role involves leading the Applications team for HPLC and related product lines in Northern Europe, providing technical consultation, and ensuring customer satisfaction. Candidates should have a degree in a related field, strong leadership and communication skills, and proficiency in tools like Microsoft Office and SFDC. Frequent travel within the region will be required.

Qualifications

• Strong verbal and written communication skills across all levels.
• Business-focused with understanding of customer needs.
• Direct or matrix management experience preferred.
• High proficiency in English; additional European languages are a plus.

Responsibilities

• Lead and inspire the team to achieve their goals.
• Ensure high-quality support before and after sales.
• Share successful project outcomes across teams.
• Develop strategies to support business priorities.

Skills

Leadership

Communication

Customer Engagement

Project Management

Organizational Skills

Education

Degree in Chemistry, Biochemistry, or related field

Tools

Microsoft Office (Excel, Word, PowerPoint)

SFDC

Job description

A leading global laboratory equipment provider is seeking a Manager Field Applications Support based in the UK. The role involves leading the Applications team for HPLC and related product lines in Northern Europe, providing technical consultation, and ensuring customer satisfaction. Candidates should have a degree in a related field, strong leadership and communication skills, and proficiency in tools like Microsoft Office and SFDC. Frequent travel within the region will be required.