Customer Technical Manager - Quality & Accounts (FMCG)

Dubizzle Limited; Bognor Regis; Hybrid; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading UK company is seeking a talented Technical Account Manager to enhance customer engagement and support technical operations. The ideal candidate excels in communication and involves managing high-profile accounts, developing quality improvement plans, and ensuring compliance with food safety standards. You should possess strong interpersonal skills, experience in technical management, and knowledge of FMCG. The role entails significant collaboration across teams and may require traveling within the UK. Join a dynamic company committed to sustainability and growth.

Benefits

Company pension scheme

24/7 Online GP access

Life Assurance

Employee Assistance Program

Development opportunities

Discounted leisure membership

Free onsite parking

Qualifications

• Previous experience in Quality or Technical Management (or equivalent discipline).
• Previous FMCG or Food/Produce experience desirable.
• Knowledge of retailer codes of practice, requirements & systems desirable.

Responsibilities

• Provide technical support to customer contacts.
• On-board new suppliers to relevant customer systems.
• Develop quality improvement plans.
• Manage NPD and EPD product launches and packaging trials.

Skills

Excellent communication and presentation skills

Commercial awareness

Strong interpersonal and relationship building ability

Strong organisational skills and attention to detail

Effective project/priority management

Food Safety Level 2

HACCP Level 2

Proficient in MS Office

Tools

Supplier compliance systems

Global GAP

Red Tractor

SMETA

Job description

A leading UK company is seeking a talented Technical Account Manager to enhance customer engagement and support technical operations. The ideal candidate excels in communication and involves managing high-profile accounts, developing quality improvement plans, and ensuring compliance with food safety standards. You should possess strong interpersonal skills, experience in technical management, and knowledge of FMCG. The role entails significant collaboration across teams and may require traveling within the UK. Join a dynamic company committed to sustainability and growth.