Global NetSuite Support Consultant | ERP Upgrades & Value

Nolan Business Solutions PLC.; Fleet; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading ERP solutions provider based in the UK is seeking a motivated NetSuite Support team member. This role involves providing technical support to Oracle NetSuite users globally, assisting with software upgrades, and creating educational content. Candidates should possess the Oracle NetSuite Suite Foundation qualification or be willing to obtain it. Strong communication skills and a customer-focused mindset are essential. The company offers competitive salaries, medical insurance, and opportunities for professional development.

Benefits

Birthday off

Industry leading salary

Annual flexible bonus

Private medical insurance

Casual dress code

Pension scheme with employer contributions

Annual Christmas and summer parties

22 days holiday, increasing to 25 days

Training and development opportunities

Free car parking at head office

One day off per year for charity event

Qualifications

• Candidates must be willing to study towards Oracle NetSuite Suite Foundation qualification.
• Experience in Support or Analyst roles or within finance is an asset.
• Ability to effectively query and use AI tools is required.

Responsibilities

• Provide effective 1st and 2nd line support to NetSuite users.
• Assist with software implementations and testing for upgrades.
• Create product updates webinars, blog posts, and videos.

Skills

Oracle NetSuite Suite Foundation qualification

Hands-on experience with Oracle NetSuite

Customer focused mind set

Strong verbal and written communication skills

Ability to work in a fast-paced environment

Education

A-Level qualified or equivalent

Tools

AI tools (M365 Co Pilot / Claude)

Job description

A leading ERP solutions provider based in the UK is seeking a motivated NetSuite Support team member. This role involves providing technical support to Oracle NetSuite users globally, assisting with software upgrades, and creating educational content. Candidates should possess the Oracle NetSuite Suite Foundation qualification or be willing to obtain it. Strong communication skills and a customer-focused mindset are essential. The company offers competitive salaries, medical insurance, and opportunities for professional development.