Food and Beverage Assistant

Forest Holidays Group Limited; Ardgartan; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A nature-focused hospitality company in Ardyll is seeking a Food and Beverage Assistant, responsible for welcoming guests and providing top-quality service in a café setting. Ideal candidates will have experience in customer service, great communication, and a friendly attitude. With flexible working hours in a beautiful outdoor location, this role offers a unique opportunity to balance work and nature.

Qualifications

• Experience in a customer-facing role (hospitality or retail preferred).
• Great communication and interpersonal skills.
• A friendly and approachable attitude.

Responsibilities

• Welcome guests warmly and provide exceptional customer service.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene standards in all areas.
• Support stock control and assist with deliveries.
• Operate tills and handle payments.

Skills

Customer-facing experience

Communication skills

Attention to detail

Flexible approach

Job description

🌲Work Where the Mountains Meet the Loch🌲

• Location: Ardgartangyll (Loch Long)
• Salary: £12.21 per hour
• Working Hours: Full-time, 40 hours.
• Days of Work: Your days of work will vary between Monday and Sunday.

We have an exciting opportunity for a Food and Beverage Assistant to join our Argyll team! At the edge of the Argyll Forest Park, pine-covered mountains sweep down to meet the shore of Loch Long where 40 cabins sit. A more perfect spot for a forest escape is hard to imagine.

About the Food and Beverage Assistant Role

As our Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café—a place for guests to relax, refuel, and plan their woodland adventures.

Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.

You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.

Your Responsibilities

• Welcome guests warmly and provide exceptional customer service throughout their stay.
• Prepare and serve food and drinks in our café.
• Maintain cleanliness and hygiene standards in all areas.
• Support stock control, restock shelves, and assist with deliveries.
• Operate tills, handle payments, and follow cash handling procedures.
• Work as part of a close-knit team to ensure smooth daily operations.
• Ensure compliance with all health & safety and food hygiene regulations.
• Assist with the set‑up and running of events and activities where required.

What Are We Looking For?

Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community.

We’re looking for someone with

• ✅ Experience in a customer-facing role (hospitality or retail preferred)
• ✅ Great communication and interpersonal skills
• ✅ A friendly and approachable attitude
• ✅ Attention to detail and pride in maintaining high standards
• ✅ A flexible approach to working across different tasks and shifts
• ✅ A passion for delivering an excellent guest experience
• ✅ A love for working in beautiful outdoor settings, come rain or shine!

Who Are Forest Holidays?

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