Older People's Intensive Home Treatment Team Manager

Transformationunitgm; Bexleyheath; On-site; GBP 45,000 - GBP 55,000; Full time

Job summary

A leading healthcare organization in Bexleyheath is seeking an Older People's Intensive Home Treatment Team Manager. This role involves providing line management and operational leadership to ensure high-quality service delivery for older adult mental health. Key responsibilities include managing a multidisciplinary team, ensuring clinical effectiveness, and supporting service improvement initiatives. We seek candidates with relevant professional registration and experience in mental health services. Full time, permanent position with a focus on leadership and collaboration.

Qualifications

• Experience of providing supervision to a multidisciplinary group.
• Experience of working in mental health complex needs service specialties.
• Experience of clinical work with older adults and/or experience managing older adult MH services.

Responsibilities

• Provide line management and clinical & operational leadership to the team.
• Ensure the team delivers high-quality service and collaborates effectively.
• Responsible for day-to-day team management and support.

Skills

Leadership Skills

Communication and Interface skills

Problem solving approach to complex client-centred care

Education

Valid Professional Registration

Job description

Older People's Intensive Home Treatment Team Manager

Band 7

Job overview

Older People's Intensive Home Treatment Team Manager, Band 7

Permanent, full time - 37.5 hours per week

The post holder will provide line management and clinical & operational leadership to the Oxleas IHTT, working closely with members of the team to maximise effectiveness and efficiency of service provision. The post-holder will ensure that the team delivers a high-quality service and collaborates effectively with other older adult mental health clinical teams, and with partnership agencies. The post-holder will be responsible for maintaining effective communications with senior clinical and managerial personnel to ensure positive working relationships and contribute to service improvement initiatives.

The post holder will also support with day-to-day team manager responsibility for the Assessment and Admission Avoidance Team, although the official operational management of this team will sit with the Bexley Borough Crisis Manager.

Main duties of the job

• To be responsible for the day-to-day management of and clinical support to the multidisciplinary team to ensure the best quality clinical care
• To ensure the team demonstrate advanced clinical assessment and risk management skills.
• To ensure the team operate within Oxleas clinical policies and procedures .
• To ensure that clinical communication is effective between all team members and other services within Oxleas and external agencies.
• To ensure that effective communication is always maintained with the Borough Crisis Teams Manager, alerting them to any concerns without delay.
• To ensure the team provide clients with high quality information related to their mental and physical health needs, and the services available to them.
• To ensure the team maintains high quality clinical records and activity logs.
• To be responsible for ensuring the Professional Codes of Conduct are adhered to within the multidisciplinary team.
• To ensure the team maintains the best standards of communication with service users, carers and other professionals.
• To participate when appropriate in a speedy and effective resolution of concerns or complaints from service users or carers.
• To take a leading role in the implementation of evidence-based practice.
• To maintain external professional accreditation of the team (Home Treatment Accreditation Standards - HTAS).
• To ensure the team operates within the health and safety procedures of the Trust and all risk assessments are carried out in a timely manner.

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

We Listen

We Care

Detailed job description and main responsibilities

• To ensure the teams personnel resources are deployed to provide a clinically safe and effective service with adequate shift cover.
• To promote and utilise suitably skilled temporary cover appropriately.
• To ensure the team operate within Oxleas health and safety policies and procedures.
• To play a lead role in the recruitment of new staff within the team.
• To be responsible for the planning and facilitation of induction programmes for new members of the team.
• To provide line management supervision (and where appropriate clinical supervision) for team members in accordance with Trust supervision standards.
• To operate in accordance with all Human Resource policies and ensure team awareness of these.
• To ensure all team members fully participate in the Trust’s Personal Development Review system.
• To evaluate and identify individual staff member's educational needs ensuring professional updating and development as appropriate.
• To ensure that staff training records are maintained.
• To utilise performance and sickness absence procedures where appropriate.
• To ensure the team operates within its operational budget, proactively identifying any areas of overspends with the Borough Crisis Teams Manager.
• To carry out all E-rostering tasks required to plan and confirm staff utilisation.
• To support the development of a culture that promotes leadership through coaching.
• To line manage and performance staff in accordance with Trust standards and protocols.
• To assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles in both working age and older adult services.
• Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care.
• To recruit/develop staff who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust.
• To be a visible leader and be accessible to clinical staff, services users and carers
• To deputise for the Borough Crisis Teams Manager as required.
• To maintain high standards of professional integrity and respect for others in all dealings with service users, colleagues, and other professionals and members of the public.
• To be able to work with a high level of autonomy.
• To participate in Trust and external meetings, acting as a spokesperson/ representative for the Trust as necessary.
• To be responsible for actively encouraging the promotion of mental health education by undertaking or participating in seminars, lectures and workshops as appropriate.
• To develop and maintain the range of skills appropriate to the post and to keep up to date with research, publications and issues in the mental health field and own professional discipline.
• To ensure continuous self-development both professionally and personally, through mandatory and non- mandatory training, supervision and other appropriate means.
• To attend appropriate professional training courses/meetings by agreement with the Service Manager.
• To maintain accurate records, collect statistical and research data and write clinical reports.
• To undertake serious incident investigation reports at the direction of the Patient Safety Lead
• To undertake informal and formal complaints investigations.
• To undertake direct clinical work where appropriate, including the ability to complete comprehensive mental state examinations and risk assessment and formulation.

Person specification

Qualifications

• Valid Professional Registration
• Evidence of professional development in the last 2 years.

Experience

• Experience of providing supervision to a multidisciplinary group
• Experience of working in mental health complex needs service specialties
• Experience of clinical work with older adults and/or experience managing older adult MH services
• Experience of providing operational management to a team

Skills

• Leadership Skills
• Communication and Interface skills
• Response to complaints, or concerns
• • Problem solving approach to complex client-centred care and service development.
• • Evidence of advance practice in relation to the care and management of clients experiencing a mental health crisis

We are committed to creating an inclusive workplace that welcomes and supports individuals of all abilities. Remember, if you meet the minimum criteria for this role and you have a disability, you can be guaranteed an interview under the Disability Confident Scheme - Please ensure you select this on your application form. We would encourage you to be open about your needs so we can work with you to design a comfortable and accessible interview experience. Any information you provide regarding a disability or a need for adjustments will be treated in confidence and will only be shared with colleagues who are supporting this request.

If you require any adjustments to participate fully in the interview process, please let us know by adding the relevant details when scheduling your preferred interview date and time. Please feel free to contact the appointing manager to discuss your needs.

We encourage applicants to contact the hiring manager before their interview, if they have any questions about the role or the process. This is a great way to get clarity and prepare effectively for the interview.

If you have declared you are part of the armed forces community, you may be asked to provide evidence during the recruitment process. If you misrepresent this information, your offer may be withdrawn. For Armed Forces specific support, see our webpage: https://oxleas.nhs.uk/armed-forces-community/

Use of Artificial Intelligence (AI)

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information. AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Oxleas NHS Foundation Trust and could negatively impact your chances of success in the application process.

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.Please note that the use of Artificial Intelligence (AI) is prohibited during the interview process.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.