Receptionist

Stanshawes Care Home; Yate; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A local care facility in Yate is seeking a friendly and organized Receptionist to serve as the first point of contact for visitors and staff. The role requires managing calls, maintaining the reception area, and supporting administrative tasks. Applicants should have prior customer service experience and excellent communication skills. This part-time position offers a competitive hourly wage of £12.21 and promises a supportive and inclusive work culture.

Benefits

Competitive hourly wage

Good work-life balance

Permanent contract

Professional development opportunities

Employee wellbeing initiatives

Qualifications

• Previous experience in a receptionist or customer service role.
• Friendly and approachable manner.
• Understanding of safeguarding vulnerable adults is desirable.

Responsibilities

• Welcoming visitors and managing incoming calls.
• Maintaining the reception area and accurate records.
• Supporting staff with general enquiries.

Skills

Excellent communication and interpersonal skills

Strong organisational skills

Proficient in telephone systems and Microsoft Office

Attention to detail

Ability to work independently

Job description

Receptionist - Stanshawes Care Home

Receptionist

Location: Stanshawes Care Home

Salary: £12.21 per Hour

Contract Type: Part-time, Permanent - (Every Friday ONLY - 9 am -5pm)

About Welford Healthcare Ltd

At Welford Healthcare Ltd, we are dedicated to delivering exceptional care and support to our community. Our Stanshawes Care Home is a warm and welcoming environment where every team member plays a vital role in ensuring the wellbeing and comfort of our residents. We are looking for a friendly and organised Receptionist to join our team and help us maintain the high standards of service we pride ourselves on.

The Role

As the Receptionist at Stanshaw Care Home, you will be the first point of contact for visitors, residents, and staff. Your role is pivotal in creating a positive and professional atmosphere, supporting the smooth day-to‑day running of the care home. This is a part‑time, permanent position offering a competitive salary of £12.21 per hour.

Key Responsibilities

• Welcoming and greeting visitors, residents, and contractors with warmth and professionalism.
• Managing incoming calls efficiently, responding to enquiries, and directing calls to the appropriate person or department.
• Maintaining the reception area to ensure it is tidy and inviting at all times.
• Handling incoming and outgoing mail and deliveries promptly and securely.
• Maintaining accurate records, including visitor logs and appointment schedules.
• Providing support, such as data entry, filing, and document preparation.
• Supporting staff with general enquiries and liaising with healthcare professionals as required.
• Adhering to all health and safety policies and safeguarding procedures to ensure a safe environment for residents and staff.
• Assisting Admin Manager with recruitments, residents personal allowance, staff training and general office duties.

Qualifications and Skills

• Previous experience in a receptionist or customer service role, preferably within Health, Nursing & Social Care or a related sector.
• Excellent communication and interpersonal skills with a friendly and approachable manner.
• Strong organisational skills and the ability to multitask effectively.
• Proficient in telephone systems, Microsoft Office suite, and basic IT applications.
• Attention to detail and commitment to confidentiality and data protection.
• Ability to work independently and as part of a team in a busy environment.
• Understanding of the importance of safeguarding vulnerable adults is highly desirable.

Benefits

• Competitive hourly wage of £12.21 per hour.
• Part‑time hours offering a good work‑life balance.
• Permanent contract providing job security.
• Supportive and inclusive workplace culture.
• Opportunities for professional development and training within the care sector.
• Employee wellbeing initiatives and access to healthcare support.

How to Apply

If you are a warm, organised, and reliable individual looking to contribute to a caring and professional environment, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability for the role via our company careers page or through the job board where you found this listing.

Join Welford Healthcare Ltd and make a difference in the lives of our residents every day!