Community Career Navigator & Job-Search Coach

Action for Boston Community Development; Cambridge; On-site; GBP 38,000; Full time

Job summary

A community-focused non-profit organization in Cambridge is seeking a motivated Career Advisor to connect job seekers with employers. The role entails managing customer interactions, facilitating workshops, and aiding customers with job search strategies. Candidates should have a minimum of a High School Diploma and experience in customer service. Bilingual skills in Spanish are highly preferred. This position offers a competitive salary and comprehensive benefits, making a direct impact in the community.

Benefits

Competitive benefits package

Continuous learning opportunities

Inclusive work environment

Qualifications

• Minimum of three years of customer service or relevant experience required.
• Preferably 2 years of experience working in a career center or related field.

Responsibilities

• Manage a high volume of customer interactions and meet deadlines.
• Support customers with resume and job search strategies.
• Facilitate orientation and job transition workshops.

Skills

Customer service experience

Effective communication

Public speaking skills

Bilingual in Spanish

Education

High School Diploma or equivalent

Associate’s or Bachelor’s degree in related field

Job description

A community-focused non-profit organization in Cambridge is seeking a motivated Career Advisor to connect job seekers with employers. The role entails managing customer interactions, facilitating workshops, and aiding customers with job search strategies. Candidates should have a minimum of a High School Diploma and experience in customer service. Bilingual skills in Spanish are highly preferred. This position offers a competitive salary and comprehensive benefits, making a direct impact in the community.