Service Lead: Bicycle Shop & Team Leader

N Family Club; Bishop's Stortford; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading bicycle retailer in the UK is seeking a Service Lead to oversee the service experience at their shop in Poole. The candidate will need to integrate sales and service, manage workflow, and motivate a team of mechanics. This position requires excellent communication and leadership skills, along with at least three years of experience in a bicycle service centre. The role offers competitive benefits including 25 days of annual leave, employee discounts, and an assistance program.

Benefits

25 days annual leave

Discounted employee purchases

24/7 employee assistance program

Gym membership discounts

Annual paid time off for charity work

Death in service benefit

Qualifications

• 3+ years of bicycle service centre experience.
• Ability to manage workflow and motivate a team.
• Strong verbal communication skills.

Responsibilities

• Lead the service experience in the shop.
• Manage service costs and organization.
• Develop employees and anticipate shop needs.

Skills

Excellent communicator

Leadership skills

Planning and workflow management

Adaptability

Job description

A leading bicycle retailer in the UK is seeking a Service Lead to oversee the service experience at their shop in Poole. The candidate will need to integrate sales and service, manage workflow, and motivate a team of mechanics. This position requires excellent communication and leadership skills, along with at least three years of experience in a bicycle service centre. The role offers competitive benefits including 25 days of annual leave, employee discounts, and an assistance program.