Mobile Receptionist

Portico Corporate Reception Management Ltd; Greater London; On-site; GBP 33,000; Full time

Job summary

A leading reception management company in Greater London is seeking a Mobile Receptionist to support their teams. The role involves providing excellent customer service, managing reception areas, and offering first-line technology support. Ideal candidates will have strong communication skills and previous customer service experience. The position offers a salary of £32,742 per annum for 40 hours per week. Benefits include excellent holiday allowance and access to training and development opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Excellent training and development opportunities

Qualifications

• Previous experience in a customer service role or front of house role is essential.

Responsibilities

• Support main reception and client meeting suites.
• Provide first-line technology support including basic AV knowledge.
• Manage mailroom operations at regional sites.
• Ensure the smooth running of client's flagship offices.

Skills

Excellent communication skills

Attention to detail

Proactive attitude

Ability to create rapport

Flexibility

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

We are on the lookout for a customer service superstar!
We have an exciting opportunity for a customer services expert to join our fantastic team!
The Mobile Receptionist (Support Team Member) will be supporting our teams in Central London, Hammersmith and Chatham.

Role

Support Team Member is the go-to person for supporting the day-to-day needs of our clients, delivering an exceptional working environment and a 5* Visitor experience. Supporting the below areas:

• Main Reception/Front Desk
• Executive Client Meeting Suite (internal meeting rooms)
• Back of House (floor management to support the Property Management Team)
• First-Line Technology Support (including basic AV knowledge)
• Events (ad hoc overtime work required)
• Townhall (internal event space)
• Events (in hours/overtime guest registration and/or cloakroom support)
• Mailroom Operations (reginal sites only)
• Core to your role will be the ability to form trusted relationships with our client Employees. You will work directly with the local Portico teams and Workplaces Services Team, exposed to many aspects of facilities management and responsible for the day-to-day smooth running of our client's flagship offices.

Shifts & Salary

Shifts: 40 hours per week, shifts between 7:00-18:00 from Mon-Fri
Salary: £32,742 per annum

Qualifications

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can do. The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously.

Previous experience in a customer service role or front of house role essential.

Benefits

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.