Residential Deputy Manager

Dignus Group; Walsall; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A care organization in Walsall seeks a Deputy Manager to support the Registered Manager in a role that combines leadership with personal engagement in care. This position offers the chance to make a significant impact on the lives of adults with complex needs. Candidates should have at least one year of experience, a Level 2 qualification in Health & Social Care, and a commitment to the organization's core values. The role provides opportunities for training, growth, and a supportive work culture.

Benefits

Comprehensive training and development opportunities

Flexible Working

31 days annual leave

2x Salary Life Insurance

Employee Assistance Programme (EAP)

Access to fully funded apprenticeships

Qualifications

• Minimum of 1 year experience supporting adults or young people.
• Proven supervisory experience.
• Good standard of written and verbal English.

Responsibilities

• Promote workplace values and manage the service effectively.
• Plan shifts and ensure smooth running of the service.
• Provide managerial direction and lead the care team.

Skills

Emotional and social support

Integrity

Resilience

Confidence to challenge

Education

Minimum Level 2 qualification in Health & Social Care

Willingness to work towards Level 3 qualification

Job description

At Dignus Group, we provide stability, guidance and care to those who need it most. We are dedicated to providing a safe and supportive environment for adults with complex needs, if you share these same values we would love you to come and join our team of confident and dedicated individuals making a lasting impact!

We are a family-owned business who have been providing person centred care and support to adults with profound and complex needs for almost 20 years. As a Deputy Manager, you will have the opportunity to make a positive impact by helping vulnerable adults to develop resilience, overcome challenges, and thrive in a safe environment. Our rewarding careers as a Deputy Manager will offer personal fulfilment, the chance to build deep connections, and opportunities for personal growth.

We are seeking a Deputy Manager to support the Registered Manager. We are looking for someone with the passion and determination to go the extra mile to create a home that everyone truly deserves. This includes creating a space brimming with activity, new experiences, and, most importantly, fun and laughter.

You will be fully supported in your new role with a comprehensive induction programme and ongoing development. This role is both rewarding and challenging, requiring strong commitment to our values and the ability to handle difficult situations with resilience.

Key Responsibilities

• Promote and adhere to the workplace values of Dignus Group (Resilience, Courage, Integrity, Respect, Confidence and Innovation)
• Manage the service effectively in the absence of the Registered Manager
• Take responsibility for planning shifts and ensuring the smooth running of the service
• Meet the physical, emotional, behavioural and culture needs of the People we Support
• Provide managerial control and direction in relation to staff duties and responsibilities
• Assist the Registered Manager with the recruitment and retention of staff team
• Lead the team to deliver high quality of care to the People we Support
• Ensure all risks are safely managed in line with Company policies and procedures
• Review care plans and other associated documentation
• Provide support to the Registered Manager to ensure the completion of day to day tasks
• Complete on-call duties on a rota basis
• Undertake responsibility for regular supervisions, addressing performance issues and identifying training and development needs
• Promote, safeguard and protect the welfare of each Person we Support
• A desire to learn, we provide training and apprenticeships for you to achieve your full potential
• Successful applicants will be subject to a DBS check at enhanced level
• A good standard of written and verbal English
• Minimum of 1 year experience supporting adults or young people
• Minimum Level 2 qualification in Health & Social Care and willing to work towards Level 3
• Proven supervisory experience

Person Specification

• You are able to provide emotional and social support whilst promoting dignity and respect
• You show integrity by conducting yourself ethically, honestly and honourably
• You possess the moral strength to do what is right at all times
• You show resilience by never giving up or compromising on quality
• You are confident to challenge ways of working to encourage new ideas and achieve positive outcomes

What We Offer

• Comprehensive training and development opportunities
• Flexible Working
• 31 days annual leave (inclusive of Bank Holidays)
• Additional annual leave entitlement at key milestones
• 2x Salary Life Insurance
• Overtime (when available)
• Employee Referral Scheme
• Employee Assistance Programme (EAP)
• Supportive and inclusive work environment
• Access to fully funded apprenticeships

If you have challenges understanding any of the above values or behaviours and how you may have demonstrated these, please contact us for an informal chat.

We are committed to providing disabled and neurodivergent applicants with any reasonable adjustments or accommodations needed. Therefore, please let us know if you require any reasonable adjustments as part of the recruitment or interview process. We are happy to help and can make suggestions.