Customer-First Sales Specialist

Livingston Designer Outlet; Livingston; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A shopping destination in Scotland is seeking dedicated staff to ensure premium customer service in a retail environment. Candidates should have at least one year of customer service experience. Responsibilities include welcoming customers, maximizing sales opportunities, maintaining store standards, and acting as a team player. The ideal candidate will exhibit professionalism, stay calm under pressure, and adhere to health and safety guidelines. This role offers a chance to be part of a dynamic team focused on customer satisfaction.

Qualifications

• 1-year customer service experience is essential.

Responsibilities

• Ensure that customer service is your number one priority.
• Deliver a premium level of customer service consistently.
• Use product knowledge and selling techniques to fulfil customer needs.
• Maximise sales by using link selling and add-on opportunities.
• Welcome everyone entering the store warmly.
• Act as a team player and support staff members.
• Remain calm, professional, and focused.
• Adhere to company health and safety guidelines.
• Maintain cleanliness of front and back of house areas.
• Process transactions quickly and accurately.
• Demonstrate positive behaviours under pressure.

Job description

A shopping destination in Scotland is seeking dedicated staff to ensure premium customer service in a retail environment. Candidates should have at least one year of customer service experience. Responsibilities include welcoming customers, maximizing sales opportunities, maintaining store standards, and acting as a team player. The ideal candidate will exhibit professionalism, stay calm under pressure, and adhere to health and safety guidelines. This role offers a chance to be part of a dynamic team focused on customer satisfaction.