General Manager

St Barts Brewery; Maidstone; On-site; GBP 40,000 - GBP 50,000; Full time

Job summary

A premium hospitality business in Maidstone is seeking a General Manager to lead a team and deliver exceptional guest experiences. The ideal candidate will have prior management experience in a premium hospitality setting, excellent food and drink knowledge, and a good understanding of financial targets. Responsibilities include hiring and coaching team members, driving standards, and maximizing revenue. The role offers competitive pay and comprehensive benefits including healthcare and discounts.

Benefits

Up to £50,000 salary

Comprehensive private healthcare insurance

35% discount on all food and drink

Birthday stay at hotel with benefits

Access to Wage Stream

Flexible working hours

Wellbeing Promise employer

Refer a friend scheme

Qualifications

• Experience at management level in premium hospitality.
• Understanding of financial targets and achieving them.
• Competent in handling enquiries and bookings.

Responsibilities

• Hire and develop the best team members.
• Drive standards for exceptional guest experiences.
• Maximize revenue by driving volume.

Skills

Food & drink knowledge

Staff management

Organizational skills

Financial target understanding

Sales and marketing familiarity

Job description

Welcome to the world of Balfour Hospitality beyond Hush Heath Estate. We are proud to extend the hospitality for which we are renowned at Balfour Winery to the ten fantastic pubs we also own. Situated throughout Central London, East Sussex, Kent and the Cotswolds, they offer premium food, drink and a choice of boutique bedrooms.

The Tickled Trout, located in West Farleigh, is a smart modern pub with six boutique rooms and a favourite with the locals. We offer a sun-filled garden with a terrace for al fresco dining and a covered marquee for events. Renowned for good food and hospitality, if you're enthusiastic about hospitality and creating unforgettable moments, we'd love to hear from you.

We can offer you:

• Up to £50,000
• Comprehensive privatehealthcare insurance through Vitality
• 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
• A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
• Access to Wage Stream to help you with those unexpected nasty bills
• A great refer a friend scheme
• Flexible hours to suit you and your work/life balance
• Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)

We're looking for our general managers to:

• Hire and keep the best people
• Coach, develop and mentor their team to success
• Drive standards and knowledge to create exceptional guest experiences
• Deliver on your forecasts and budgets
• Maximise revenue by driving volume
• Deliver on the pub's controllables

In this role we need someone with:

• Previous experience at management level in a premium hospitality business
• Excellent food & drink knowledge
• Good understanding of the importance of financial targets and how we can achieve them
• Familiarity with sales and marketing plans
• Competent and organised in handling bedroom and function enquiries and bookings
• A driving license and vehicle is essential for this role

We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, please [e-mail] with any requests.