Hospitality Service Director - Guest Experience Lead

Bread & Table, LLC.; United Kingdom; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A hospitality company in the United Kingdom is seeking a Service Director to oversee service execution, enhance guest experiences, and manage front-of-house operations across multiple venues. Candidates should have over 5 years of hospitality leadership experience and strong communication skills. The role includes accountability for daily operations, compliance, team development, and collaboration with the Executive Chef and other leaders, offering a competitive compensation package.

Benefits

Monthly Shared Revenue

15 days PTO annually

Medical insurance

Parental Leave

Qualifications

• 5+ years of hospitality leadership experience; multi-unit preferred.
• Experience directing managers and department heads.
• Strong communication, guest-facing, and conflict resolution skills.

Responsibilities

• Oversee daily service execution for events and restaurant service.
• Ensure compliance with health and safety standards.
• Lead regular coaching, feedback, and performance development.

Skills

Hospitality leadership

Communication skills

Conflict resolution

Team development

Job description

A hospitality company in the United Kingdom is seeking a Service Director to oversee service execution, enhance guest experiences, and manage front-of-house operations across multiple venues. Candidates should have over 5 years of hospitality leadership experience and strong communication skills. The role includes accountability for daily operations, compliance, team development, and collaboration with the Executive Chef and other leaders, offering a competitive compensation package.