Lean Expert (Retail)

Phoenix UK Group; Glasgow; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading healthcare solutions provider based in the UK is seeking a LEAN Expert to lead their Retail LEAN programme. The role involves driving continuous improvement initiatives, collaborating with senior stakeholders, and delivering measurable improvements across retail operations. Candidates should have proven experience in applying LEAN principles in operational settings, strong leadership skills, and the ability to manage change effectively. Join this forward-thinking organization to shape efficient retail operations supporting the healthcare market.

Qualifications

• Proven experience applying LEAN principles in a live operational environment.
• Background in retail, warehouse or pharmaceutical environments.
• Experience managing people and leading change initiatives.

Responsibilities

• Leading and governing the Retail LEAN programme from design through to delivery.
• Partnering with senior stakeholders to set and achieve continuous improvement goals.
• Identifying and delivering LEAN improvement opportunities across the retail estate.

Skills

LEAN principles application

Leadership

Stakeholder management

Communication

Continuous improvement

Education

Minimum 5 GCSEs (including Maths and English) or equivalent

IOSH qualification

LEAN / Six Sigma / 5S qualifications

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Job Title: LEAN Expert

Location: Glasgow, Ayrshire and Inverness

Salary: Competitive rate and excellent benefits

Hours: Monday to Friday 09.00 - 17.15

Are you passionate about continuous improvement and driving meaningful change?

We’re looking for a Retail LEAN Expert to lead and evolve our Retail LEAN programme, embedding LEAN principles across our business and helping shape the future of how we operate.

This is a key role working closely with senior leaders, influencing strategy, and delivering practical, measurable improvements across retail operations.

What you’ll be doing

• Leading and governing the Retail LEAN programme from design through to delivery
• Partnering with senior stakeholders to set and achieve continuous improvement goals
• Identifying and delivering LEAN improvement opportunities across the retail estate
• Coaching and supporting teams in LEAN tools such as Kaizen, 5S, Value Stream Mapping and problem-solving methodologies
• Developing LEAN training materials and building internal capability
• Tracking performance, metrics and benefits to ensure sustained improvement

What we’re looking for

• Proven experience applying LEAN principles in a live operational environment
• Background in retail, warehouse or pharmaceutical environments
• Strong leadership and stakeholder management skills
• Experience managing people and leading change initiatives
• Confident communicator with the ability to influence at all levels

Essential requirements

• Minimum 5 GCSEs (including Maths and English) or equivalent
• IOSH qualification
• Full UK driving licence
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook)

Desirable

• LEAN / Six Sigma / 5S qualifications
• Experience working to KPIs and operational targets
• Knowledge of Phoenix quality management systems

Why join us?

At Phoenix Healthcare Distribution, you’ll play a pivotal role in shaping efficient, innovative retail operations that support the UK healthcare market—while developing your career in a forward-thinking, values-driven organisation.