Ambitious Third-Party Motor Claims Specialist

Political, International and Development Studies Student Association; Norwich; Hybrid; GBP 20,000 - GBP 30,000; Full time

Job summary

A leading customer service organization in the UK is seeking candidates to join their Motor Claims Team. The role involves supporting Third Parties through the claims process, articulating the benefits of services with a focus on exceptional customer care. Ideal candidates will have a strong customer service background, an ability to negotiate, and thrive in a fast-paced environment. Flexible working options are available, along with an attractive benefits package including a generous pension scheme and employee discounts.

Benefits

Generous pension scheme – up to 14% contribution

25 days holiday plus bank holidays

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares per year

Supportive policies including parental leave

Flexible benefits including sustainability options

Paid volunteering days

Wellbeing support and tools

Responsibilities

• Support Third Parties through making a claim.
• Contact Third Parties to articulate the benefits of using Aviva’s services.
• Build rapport with Third-Party customers providing excellent service.

Skills

Ambitious personality, with a can-do attitude

Ability to work in a fast-paced environment

Passionate about delivering excellent customer service

Effective telephony skills

Ability to negotiate and objection handle

Job description

A leading customer service organization in the UK is seeking candidates to join their Motor Claims Team. The role involves supporting Third Parties through the claims process, articulating the benefits of services with a focus on exceptional customer care. Ideal candidates will have a strong customer service background, an ability to negotiate, and thrive in a fast-paced environment. Flexible working options are available, along with an attractive benefits package including a generous pension scheme and employee discounts.