Motor Claims Specialist - Office-Based, Training & Pension

ENS Commercial; Basildon; On-site; GBP 26,000 - GBP 29,000; Full time

Job summary

A claims management company in Basildon is seeking an experienced Motor Claims Handler. In this full-time role, you will manage fire, theft, and damage claims, providing top-tier customer service throughout the claims process. Candidates should possess a solid background in motor claims handling, showcasing strong negotiation and customer service skills. The compensation ranges from £26,000 to £29,000 based on experience, coupled with in-house training and a pension plan.

Benefits

In-house training

Company Pension

Company events

On-site parking

Qualifications

• Working knowledge of motor claims handling including Credit Hire.
• Excellent customer service skills to deliver a professional service.
• Ability to work independently and complete allocated workflow.

Responsibilities

• Pro-actively manage fire, theft, and damage claims throughout the claim journey.
• Provide comprehensive advice and negotiate settlements for policyholders.
• Ensure compliance with regulatory requirements and support company values.

Skills

Motor claims handling

Excellent customer service

Numeracy and literacy

Ability to negotiate

Independent workflow management

Job description

A claims management company in Basildon is seeking an experienced Motor Claims Handler. In this full-time role, you will manage fire, theft, and damage claims, providing top-tier customer service throughout the claims process. Candidates should possess a solid background in motor claims handling, showcasing strong negotiation and customer service skills. The compensation ranges from £26,000 to £29,000 based on experience, coupled with in-house training and a pension plan.