Optical Retail Assistant — Free Eyewear + Bonuses

Vision Express; North East; On-site; GBP 20,000 - GBP 30,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver excellent customer service and product advice. This role involves assisting with fittings, minor repairs, and supporting eye tests using the latest technology. The ideal candidate will be passionate about eyewear, a strong communicator, and a positive team player. The position offers attractive perks such as free eyewear, holiday options, and potential monthly bonuses. Grow your career in a supportive environment focused on innovation.

Benefits

Free eyewear up to £550 annually

33 days holiday with buy/sell options

Discounts for family & friends

Employee well-being support

Opportunities to support global vision initiatives

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and stylish products.
• Comfortable using digital tools and technology.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using modern optical technology.

Skills

Customer service

Product advice

Strong communication

Teamwork

Job description

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver excellent customer service and product advice. This role involves assisting with fittings, minor repairs, and supporting eye tests using the latest technology. The ideal candidate will be passionate about eyewear, a strong communicator, and a positive team player. The position offers attractive perks such as free eyewear, holiday options, and potential monthly bonuses. Grow your career in a supportive environment focused on innovation.