Eyewear Specialist: Retail Optical Assistant

Vision Express; Remote; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading optical retailer in the United Kingdom is seeking a Retail Optical Assistant to provide excellent customer service and support in a retail environment. Responsibilities include assisting customers, performing eye tests, and managing store tasks. The role offers competitive benefits including free eyewear, holiday options, and potential monthly bonuses. Ideal candidates are passionate about eyewear and possess strong communication skills. Join us for a rewarding career in optical retail.

Benefits

Free eyewear (up to £550 annually)

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

Opportunities to support global vision through OneSight Foundation

Qualifications

• Confident in engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Positive attitude and strong communication skills.

Responsibilities

• Deliver personalized customer service and product advice.
• Assist with fittings and perform minor repairs.
• Support pre-screening eye tests using optical technology.
• Manage store administration and tasks.

Skills

Customer engagement

Product recommendations

Communication

Team player

Digital tool proficiency

Job description

A leading optical retailer in the United Kingdom is seeking a Retail Optical Assistant to provide excellent customer service and support in a retail environment. Responsibilities include assisting customers, performing eye tests, and managing store tasks. The role offers competitive benefits including free eyewear, holiday options, and potential monthly bonuses. Ideal candidates are passionate about eyewear and possess strong communication skills. Join us for a rewarding career in optical retail.