Optical Retail Specialist - Free Eyewear & Growth

Vision Express; Remote; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver personalised customer service and support eye tests. The ideal candidate is passionate about eyewear and has strong communication skills. You will assist with frame adjustments, manage store admin, and have opportunities to earn bonuses based on performance. Join a company that invests in innovation and career development, and start your journey in the optical retail sector.

Benefits

Free eyewear up to £550 annually

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee wellbeing support

Opportunities to support the OneSight Foundation

Qualifications

• Confident in engaging with customers and recommending products.
• Passionate about eyewear and comfortable with digital tools.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver personalised customer service and product advice.
• Adjust frames, assist with fittings, and perform minor repairs.
• Support pre-screening eye tests using optical technology.
• Manage admin and support tasks to keep the store running smoothly.

Skills

Customer engagement

Product recommendation

Positive attitude

Communication skills

Job description

A leading optical retailer in the UK is seeking a Retail Optical Assistant to deliver personalised customer service and support eye tests. The ideal candidate is passionate about eyewear and has strong communication skills. You will assist with frame adjustments, manage store admin, and have opportunities to earn bonuses based on performance. Join a company that invests in innovation and career development, and start your journey in the optical retail sector.