Bank Support Workers – Children’s & Semi-Independent Homes (London)

Holland & Barrett; Croydon; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

Bank Support Workers – Children’s & Semi-Independent Homes (London)

We are recruiting Bank Support Workers to join our established Carebank team across our London services. We are looking for committed individuals who can positively engage with children and young people and are passionate about improving life chances, even in challenging circumstances.

Successful candidates will provide flexible staff cover across our residential services, including:

• Children’s Homes – providing day-to-day care for young people aged 12–18
• 16+ Semi-Independent Services – supporting older young people to develop life skills and prepare for independence

At application stage, candidates will be able to indicate whether they prefer to work in children’s homes, semi-independent services or across both settings.

Accurate administrative work and record keeping form a key part of the role.

Our services operate on a 24-hour rota, and shifts may include weekends, bank holidays, early and late shifts, sleep-ins, and waking nights. You will need strong communication skills and the ability to work effectively as part of diverse teams.

To apply, you will need:

• At least 1 year’s experience supporting young people to achieve their full potential.
• The ability to motivate and inspire young people.
• Patience and resilience when managing challenging behaviour.
• The ability to act as a positive role model.
• Good literacy, numeracy, and IT skills.
• Flexibility to work a range of shifts, including nights, weekends, and bank holidays.
• Desirable: Level 3 Diploma in Residential Childcare (or equivalent).

About Us

Our vision is for every child and young person to be safe, loved, and happy, able to achieve their potential and enjoy a bright future.

St Christopher’s Fellowship is a leading charity supporting children and young people across the UK and the Isle of Man. We provide fostering, children’s homes, and innovative leaving-care services. Young people are at the heart of everything we do, and we are committed to providing positive life experiences for those who cannot remain in their parental or foster homes.

We are a equal opportunities employer and are committed to building an inclusive workforce where everyone feels they belong. We particularly welcome applications from under-represented groups, including people from different cultures, nationalities, socio-economic backgrounds, ages, disabilities, religions or beliefs, sexual orientations, caring responsibilities, and gender-diverse identities.

Watch our short video to gain an insight into our working life here at St Christopher’s

Recruitment Process

Safeguarding children and young people is at the heart of everything we do. As part of the recruitment process, you will be required to complete an online application form to meet legislative, best practice, and vetting requirements.

• Applicants should ideally be registered with the DBS Update Service; otherwise, a DBS check will be completed before employment begins.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
• Your application must include a supporting statement addressing the criteria in the Person Specification. For the full ‘Job Description and Person Specification’, please click here

This role has a minimum age requirement of 21, in line with the Equality Act occupational requirement for residential and semi-independent care roles.

It is a criminal offence to apply for work with children or young people if you are barred from regulated activity or listed on the Children’s Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.