Crew Accommodations Team Lead (Onsite)

Corpay, Inc.; United Kingdom; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading provider in travel accommodations seeks a Crew Accommodations Supervisor in the United Kingdom. In this role, you will supervise and support Crew Accommodations Agents, managing daily tasks and ensuring operational efficiency. The ideal candidate will possess strong leadership abilities, effective communication skills, and at least three years of experience in a supervisory role. This role is onsite and offers various benefits including medical, dental, and 401k enrollment.

Benefits

Medical, Dental & Vision benefits

401k plan

Virtual fitness classes

Robust PTO offerings

Employee discounts

Qualifications

• Minimum 3 years of experience in a call center or similar environment.
• Proven experience in a supervisory role required for external applicants.
• Reliable internet connection and quiet home workspace.

Responsibilities

• Supervising and supporting Crew Accommodations Agents during assigned shifts.
• Maintaining and updating team schedules, including deviations and approved changes.
• Leading shift briefings and ensuring accurate completion of daily reports.

Skills

Leadership skills

Interpersonal skills

Conflict-resolution skills

Verbal communication

Written communication

Proficiency in Microsoft Office

Multi-tasking

Education

High School Diploma or GED equivalent

Job description

A leading provider in travel accommodations seeks a Crew Accommodations Supervisor in the United Kingdom. In this role, you will supervise and support Crew Accommodations Agents, managing daily tasks and ensuring operational efficiency. The ideal candidate will possess strong leadership abilities, effective communication skills, and at least three years of experience in a supervisory role. This role is onsite and offers various benefits including medical, dental, and 401k enrollment.