Store Manager

Bridgestone Golf, Inc.; Oxford; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A global automotive service company is seeking a Customer Service Manager in Oxford, UK, responsible for driving store sales, managing staff, and ensuring customer satisfaction. The ideal candidate will have retail sales management experience, exceptional communication skills, and a high school diploma. This role offers an engaging onboarding experience and opportunities for growth through training and mentorship. Join a diverse team committed to corporate social responsibility and customer loyalty.

Benefits

Paid training

Mentorship opportunities

Corporate Social Responsibility activities

Qualifications

• Demonstrated success in retail sales management.
• Aptitude to manage inventory and order scheduling.
• Must have a valid automobile driver's license.

Responsibilities

• Drive store sales and promotions.
• Build customer satisfaction and loyalty.
• Manage, schedule and assign staff.
• Follow up with customers to obtain feedback.

Skills

Retail sales management

Exceptional communication skills

Negotiation and conflict resolution

Problem solving

Education

High School Diploma or equivalent

Job description

* Customer service.* Drive store sales & promotions.* Build customer satisfaction & loyalty creating results for teammates, customers and the company* Understand alternative tire sourcing and competitors.* Track and meet payroll, budgets and store goals.* Keep records and relevant financial information current.* Manage, schedule and assign staff according to their skill level.* Attend paid training to stay up-to-date with new developments in the automotive service industry.* Follow up with customers to obtain feedback and ensure they are satisfied with received.* Other duties as assigned.* High School Diploma or equivalent.* Demonstrated success in retail sales management.* Aptitude to manage inventory, order scheduling, and merchandising displays.* Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.* Exceptional teammate and customer communication skills.* Negotiation and conflict resolution skills.* Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.- Problem solving skills as it relates to customer complaints.* A supportive and engaging onboarding experience to ensure a smooth transition into our team.* The opportunity to develop and grow, through training and regular mentorship.* Corporate Social Responsibility activities.* A truly global, dynamic and challenging work environment.* Agility and work/life effectiveness and your long-term well-being.* A diverse and inclusive team.