Leisure Centre Duty Manager - Customer & Team Lead

Leisure SK; Grantham; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leisure services provider in Grantham seeks a Duty Manager to oversee operations and ensure exceptional service quality. Key responsibilities include managing staff, organizing rotas, and maintaining health and safety standards. The ideal candidate will have leadership experience in a leisure or hospitality setting and a commitment to customer satisfaction. Join our team and contribute to delivering exceptional service while ensuring a safe and clean environment for our customers.

Qualifications

• Experience in a managerial role in leisure or hospitality settings.
• Strong leadership abilities and a focus on customer satisfaction.
• Understanding of health and safety regulations in a facility environment.

Responsibilities

• Manage and oversee daily operations of the facility.
• Ensure staffing levels meet service requirements.
• Monitor cleanliness and safety compliance throughout the facility.
• Conduct regular building and equipment checks to ensure safety.
• Manage team recruitment, training and performance.

Skills

Staff management

Customer service excellence

Health and Safety compliance

Communication

Job description

A leisure services provider in Grantham seeks a Duty Manager to oversee operations and ensure exceptional service quality. Key responsibilities include managing staff, organizing rotas, and maintaining health and safety standards. The ideal candidate will have leadership experience in a leisure or hospitality setting and a commitment to customer satisfaction. Join our team and contribute to delivering exceptional service while ensuring a safe and clean environment for our customers.