Meetings & Events Manager: Lead Revenue & Guest Experience

Cairn Group; Greater London; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading UK hospitality company in Greater London seeks a skilled Meetings & Events Manager to oversee their events function. In this role, you will manage event enquiries from inception to completion, ensuring high-quality delivery and customer satisfaction. Responsibilities include driving sales growth, managing relationships with clients, and coordinating event logistics. The ideal candidate will possess strong communication skills, a proactive sales approach, and the ability to thrive under pressure, contributing to the company's commitment to excellence.

Benefits

Real-time pay access

Discounted stays

Food and drink discounts

Spa discounts

Retail and cinema discounts

Leadership programs

Superstar Awards

Long-Service Awards

Employee referrals bonuses

Employee Assistance Programme

Bereavement leave

Pension scheme

Year-round incentives

Qualifications

• A drive for sales generation within social and corporate markets.
• Knowledge of sales & events management in a hotel environment.
• Ability and confidence to influence senior management.
• High attention to detail and accuracy.
• Flexible and adaptable, with the ability to stay calm under pressure.

Responsibilities

• Co-ordinate all Meeting & Events elements of the hotel Sales Department.
• Manage and build relationships with Meeting & Events accounts.
• Ensure all enquiries are dealt with promptly.
• Drive and manage the conversion of customer enquiries into confirmed sales.
• Organise and manage all aspects of events prior to arrival.

Skills

Sales generation

Networking

Proactive action in sales campaigns

Excellent communication

Influencing senior management

Yield management

Attention to detail

Adaptability under pressure

Job description

A leading UK hospitality company in Greater London seeks a skilled Meetings & Events Manager to oversee their events function. In this role, you will manage event enquiries from inception to completion, ensuring high-quality delivery and customer satisfaction. Responsibilities include driving sales growth, managing relationships with clients, and coordinating event logistics. The ideal candidate will possess strong communication skills, a proactive sales approach, and the ability to thrive under pressure, contributing to the company's commitment to excellence.