Service Administrator - Auto Service & Customer Success

Audi Niagara; Grimsby; On-site; GBP 21,000 - GBP 26,000; Full time

Job summary

A leading automotive dealership in Grimsby is seeking a Service Administrator to join their team. The ideal candidate will have 1-2 years of customer service experience, strong communication skills, and the ability to manage service appointments efficiently. This full-time role comes with a competitive salary and various benefits, including health insurance and discounts on vehicles and services. If you thrive in a fast-paced environment and enjoy helping customers, this opportunity may be for you.

Benefits

Health, dental, and vision insurance

Employee Assistance Plan

Discount on vehicles and services

Internal career mobility program

Qualifications

• 1-2 years of customer service or cashier experience required.
• Automotive experience or equivalent preferred.
• Valid Ontario Driver's License and good driving record necessary.

Responsibilities

• Address customer inquiries via phone and email.
• Schedule service appointments for vehicles efficiently.
• Organize appointment schedules and keep them updated.
• Execute tasks in a fast-paced environment.

Skills

Customer service

Interpersonal skills

Communication skills

Computer navigation

Problem-solving

Education

High School Diploma or GED

Tools

CDK

Job description

A leading automotive dealership in Grimsby is seeking a Service Administrator to join their team. The ideal candidate will have 1-2 years of customer service experience, strong communication skills, and the ability to manage service appointments efficiently. This full-time role comes with a competitive salary and various benefits, including health insurance and discounts on vehicles and services. If you thrive in a fast-paced environment and enjoy helping customers, this opportunity may be for you.