Control Room Security Officer

Corps Security LTD; Swindon; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading security services provider is looking for a highly skilled SIA-Licensed Security Officer in Swindon, UK. In this role, you will ensure a secure environment through access control, monitoring CCTV systems, and providing excellent customer service. The position requires strong communication and IT skills, along with the ability to handle incidents calmly and professionally. You will work a shift schedule of 42.5 hours per week with competitive benefits, including sick pay and a pension scheme.

Benefits

Company sick pay scheme

Paid SIA licence renewals

Enhanced family leave pay

Cycle-to-work scheme

High staff discounts & rewards

Access to Digital GP

Excellent pension scheme

Death in service – £5,000

Recruitment bonus scheme

Employee assistance programme

Qualifications

• Essential SIA Front-Line Licence required.
• Essential SIA CCTV Licence required.
• Capability to achieve vetting to BS 7858 standards.

Responsibilities

• Monitor and surveil CCTV systems to maintain security.
• Manage access control and prepare compliance reports.
• Conduct regular patrols of internal and external areas.
• Provide front-of-house/concierge duties.
• Respond to incidents and liaise with emergency services.

Skills

Excellent communication skills

Strong customer focus

Excellent IT skills including Microsoft Office

Ability to multitask and work under pressure

Ability to establish effective working relationships

Education

Valid SIA Front-Line Licence

Valid SIA CCTV Licence

Job description

Who are we?

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was established to provide employment for ex‑servicemen returning from the Crimean War. By staying true to our values of loyalty, integrity, and service, we have become the UK’s most respected specialist security services provider.

Who are we looking for?

We are seeking a highly skilled, SIA‑Licensed Security Officer to create a secure and safe environment for all staff and visitors. Your responsibilities will include applying thorough access control procedures, conducting site inductions, planned and ad‑hoc patrols, and following escalation protocols during emergencies as outlined in the Assignment Instructions.

Shift schedule: 42.5 hours/week, 4 on 4 off; 06:30‑18:30 and 18:30‑06:30.

What we offer

• Company sick pay scheme
• Paid SIA licence renewals
• Enhanced family leave pay
• Cycle‑to‑work scheme
• High staff discounts & rewards scheme
• Access to Digital GP
• Excellent pension scheme
• Death in service – £5,000
• Recruitment bonus scheme
• New business lead scheme
• Employee assistance programme

What you will need

• Excellent communication skills and a strong customer focus.
• A valid SIA Front‑Line Licence – essential.
• A valid SIA CCTV Licence – essential.
• Confidence and ability to establish and maintain effective working relationships at all levels.
• Ability to meet deadlines, multitask and work under pressure.
• Excellent IT skills, including Microsoft Office (e.g., Excel).
• Ability to achieve vetting to BS 7858 standards.

What you are going to do

• Monitor and surveil CCTV systems to maintain security.
• Manage access control and prepare reports to ensure compliance with safety regulations.
• Oversee access control procedures, issue passes, and supervise entry points.
• Use security systems, including visitor management tools and electronic logging systems.
• Provide front‑of‑house/concierge duties, offering a welcoming meet‑and‑greet service.
• Respond to incidents, including escalation and liaison with emergency services as required.
• Conduct regular patrols of internal and external areas.
• Write accurate reports, including incident logs, daily occurrence reports, and handover notes.
• Deliver customer service and conflict management, maintaining a calm and professional approach at all times.
• Perform ad‑hoc duties as directed.

Diversity is important to Corps Security. We believe each individual has unique talents to contribute, fostering an inclusive environment where everyone is valued. Corps Security adheres to Equal Employment Opportunities (EEO) principles and is committed to supporting members of the armed forces, veterans, and their families, in accordance with the Armed Forces Community Covenant.

Under the current data protection legislation, we require you to review our Privacy Notice (Recruitment) on our website www.corpssecurity.co.uk. Please ensure you are comfortable with this before applying.