Corporate Security Relief Officer

ICTS UK Ltd; Belfast; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading security services provider in Northern Ireland is hiring an experienced Security Officer for high-profile client sites. The role requires ensuring safety and security through access control, patrol duties, and responding to customer needs. Candidates must possess strong communication skills, customer service experience, and an SIA license. Flexibility is essential due to variable shift patterns. Full training and equipment are provided, along with a commitment to fairness and respect in the workplace.

Benefits

Full training provided

Uniform provided

Health and safety equipment provided

Qualifications

• Substantial experience as a Corporate Security Officer is essential.
• Must pass a criminal records check (CRC) to the required standards.
• A First Aid at Work qualification is useful but not essential.
• An Automated External Defibrillator (AED) qualification is useful but not essential.

Responsibilities

• Ensure the security and safety of people and premises at client sites.
• Manage access control for buildings and car-parks.
• Patrol buildings, car parks, and grounds.
• Respond to customer requests and queries.
• Check ID passes professionally.
• Activate and deactivate alarms.
• Unlock and lock buildings and access points.
• Identify and report Health & Safety issues.

Skills

Excellent verbal and written communication skills

Strong customer service skills

Team working and collaboration skills

Ability to remain calm under pressure

Competent IT skills including MS Outlook, Word & Excel

Professional appearance and demeanor

Willingness to undertake development training

Education

SIA Door Supervision or Security Guarding license

Seven years’ checkable history and references

Job description

In this high-profile security officer role, you'll ensure the security and safety of the people and premises at prestigious client sites.

An experienced Security Officer, with exceptional customer-focus, you will carry out a range of duties including:

• Managing access control for buildings and car-parks - for employees, visitors and contractors
• Patrolling the buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• De-activating and activating alarms
• Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining records including incident reports using computer- and paper-based systems.

This is an ad hoc position covering annual leave and absence, hours of work may vary but shift patterns are normally 12 hours duration, covering Monday – Sunday.
However, as part of a small team you will need to be flexible to support your colleagues.

Substantial experience as a Corporate Security Officer is essential, and to succeed in this role you will also need:

• Excellent verbal and written communication skills
• Strong customer service, team working and collaboration skills
• The ability to remain calm and professional under pressure
• The ability to deliver succinct and clear verbal and written reports
• Competent IT and administration skills including MS Outlook, Word & Excel
• Professional appearance and demeanour
• Willingness to undertake development training
• An SIA Door Supervision (DS) or Security Guarding (SG) license
• Seven years’ checkable history and references
• To pass a criminal records check (CRC) to the required standards

The following would also be useful but are not essential:

• A First Aid at Work qualification
• An Automated External Defibrillator (AED) qualification.

Full training, uniform and health and safety equipment are provided.

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments.

We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.