Technical Virtual Assistant

PA 2 Assist Ltd.; Wolverhampton; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

An innovative virtual assistance company in the UK is looking for a WordPress Expert to manage website content and enhance user engagement. The ideal candidate must have extensive experience with WordPress, strong communication skills, and a customer service background. Responsibilities include creating web content and maintaining digital files while ensuring responsive communication with clients. This is an excellent opportunity for those eager to grow within a dynamic team.

Qualifications

• Experience in blog posting and editing images on WordPress.
• Familiar with A/B testing and tracking conversions through Google Analytics.
• Experience in customer service with excellent email etiquette.

Skills

WordPress expertise

Excellent communication skills

Email etiquette

Customer service

Problem-solving

Organizational skills

Familiarity with Google Analytics

Tools

Airtable

Dropbox

Canva

Google Workspace

Job description

Overview

This job is for you in you are:

• Technology savvy
• Experienced creating webpages on WordPress
• Willing to grow with our company long term
• Email responsive (same day during work hours) with excellent communication and customer service skills
• Maintain organized digital files for efficient retrieval
• An excellent task manager with strong organizational skills
• Friendly and positive
• A problem solver
• Have a desire to make a difference and are great at working through challenges with a can-do positive attitude

Experience

• WordPress expertise is a MUST. We need someone experienced in blog posting, adding and editing photos and images online, creating landing pages with opt-in fields and pop-up dominations, savvy at website aesthetics and inserting video and audio files, applying brand guidelines and formatting copy.
• Must be familiar with A/B testing web pages, calculating and tracking opt-in page conversions through Google Analytics, Pretty Links (or similar), Vimeo, ConvertKit (and setting up automated emails), and uploading video (mp4) and audio (mp3)
• Familiarity with Canva, Google Workspace (Docs, Sheets), Dropbox and Airtable.
• Experience in customer service roles with excellent email etiquette and communication skills
• Prior experience as a personal assistant is advantageous

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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