Patient Experience Front Desk Administrator

GFL Environmental Inc.; Greater London; On-site; GBP 31,000; Full time

Job summary

A leading healthcare provider is seeking an Administrator for their Central London location. This full-time role requires welcoming patients and providing exceptional service in a busy environment. Previous customer service or healthcare experience is advantageous. The ideal candidate will be computer literate, especially with Microsoft Office, and possess excellent communication skills. Benefits include a competitive salary, private healthcare, and opportunities for career progression.

Benefits

25 days holiday each year

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Flexible health, protection and lifestyle benefits

Qualifications

• Previous knowledge and experience in the hospitality, service or healthcare industry.
• Experience in face-to-face customer service.
• Good spoken and written English.

Responsibilities

• Meet and greet all patients, visitors, GP’s and staff.
• Issue clients with necessary paperwork and explain forms.
• Collaborate with Registered Manager and Clinical staff to deliver the patient journey.

Skills

Customer service experience

Excellent communication skills

Computer literate

Education

Good general level of education to GCSE or equivalent

Tools

Microsoft Office

EMIS

Job description

A leading healthcare provider is seeking an Administrator for their Central London location. This full-time role requires welcoming patients and providing exceptional service in a busy environment. Previous customer service or healthcare experience is advantageous. The ideal candidate will be computer literate, especially with Microsoft Office, and possess excellent communication skills. Benefits include a competitive salary, private healthcare, and opportunities for career progression.