Security Officer

B&M Retail Limited; Newtownabbey; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A prominent retail company in Northern Ireland is seeking a Retail Security Officer to join their team in Newtownabbey. This full-time role involves monitoring the store environment, enforcing safety guidelines, and conducting internal investigations into theft and fraud. Ideal candidates will be confident, alert, and skilled in communication, dedicated to maintaining a welcoming atmosphere for colleagues and customers. The position offers opportunities for career advancement within the Profit Protection function, alongside flexible shift patterns.

Benefits

Opportunities for career progression

Supportive team environment

Flexible shift patterns

Qualifications

• Ability to remain calm under pressure in various situations.
• Strong communication abilities both verbally and in writing.
• Professional demeanor when facing challenges.

Responsibilities

• Monitor the store for incidents and report them.
• Operate and review CCTV in accordance with policies.
• Enforce Health & Safety standards within the store.
• Conduct internal investigations into theft and fraud.
• Engage with customers to resolve incidents.

Skills

Ability to follow procedures

Strong verbal and written communication skills

Professionalism in challenging situations

Good judgement

Team player mentality

Tools

CCTV systems

Job description

We’re currently recruiting a Retail Security Officer to join our store team in Newtownabbey, supporting loss prevention and helping to create a safe, welcoming environment for both colleagues and customers.

This is a full-time, permanent role offering flexibility to work daytime, evening and weekend shifts, ideal for someone who enjoys variety and responsibility.

Why This Role?

As a Retail Security Officer, you’ll play a key role in protecting our people, stock and store environment. Working closely with the Store Management Team, you’ll help prevent loss, reduce risk and maintain a high standard of safety across the store.

What You’ll Be Doing

• Actively monitor the store environment to identify and report incidents
• Operate and review CCTV systems in line with company policies and procedures
• Support the enforcement of Health & Safety guidelines
• Carry out internal investigations into stock loss, theft and fraud
• Engage professionally with customers and colleagues to resolve situations calmly

What We’re Looking For

We’re looking for someone who is alert, confident and level-headed, with a genuine interest in security and customer safety.

Essential skills & behaviours:

• Ability to follow procedures and remain calm in pressured situations
• Strong verbal and written communication skills
• Confidence dealing with challenging situations in a professional manner
• Good judgement, strong work ethic, honesty and integrity
• A supportive team player who takes pride in doing the right thing

What’s In It For You

• A permanent, full-time position with flexible shift patterns
• Opportunities to progress within our Profit Protection function and wider business
• A supportive store team and clear operational procedures
• The chance to build a long-term career with one of the UK’s fastest-growing retailers

About Us

B&M Retail is one of the UK’s fastest-growing retailers, and with continued expansion plans, there has never been a better time to join our business.

B&M Retail is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace where everyone feels valued.

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