Guest Experience & Café Associate

ASVA: Association of Scottish Visitor Attractions; Ellon; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

An esteemed conservation organization is looking for a Visitor Service Assistant for their location in Ellon, Scotland. The role involves welcoming visitors, ensuring high-quality catering experiences, and providing excellent customer service. Successful candidates will demonstrate strong teamwork skills, flexibility in their working patterns, and a genuine passion for customer service. This position offers an opportunity to contribute to a meaningful cause while working in a vibrant environment.

Qualifications

• Ability to work within a team or independently, with minimal supervision.
• Excellent front of house persona – warm and welcoming.
• Genuine belief in the value of good customer service.

Responsibilities

• Provide a high standard of visitor care, welcoming visitors effectively.
• Check on visitors' satisfaction and maintain excellent site presentation.
• Promote membership benefits of the National Trust for Scotland.

Skills

Teamwork

Customer Service

Sales Skills

Flexibility

Basic Cooking

Job description

An esteemed conservation organization is looking for a Visitor Service Assistant for their location in Ellon, Scotland. The role involves welcoming visitors, ensuring high-quality catering experiences, and providing excellent customer service. Successful candidates will demonstrate strong teamwork skills, flexibility in their working patterns, and a genuine passion for customer service. This position offers an opportunity to contribute to a meaningful cause while working in a vibrant environment.