Dynamic Groups & Events Coordinator – Sales & Booking Pro

Peoplebank; Birmingham; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading leisure destination in Birmingham is seeking a Groups & Events Coordinator to drive sales and support multiple departments. You will manage bookings, provide exceptional customer service, and ensure smooth operational processes. The ideal candidate will possess strong selling skills, excellent organization, and the ability to communicate effectively with clients. This dynamic role offers a vibrant work environment with various employee benefits.

Benefits

Private GP helpline

Discount portal for retail and leisure

Pension scheme

Employee assistance programme

20% discounted gym membership

Qualifications

• Proven ability to drive sales and convert enquiries.
• Excellent attention to detail and calm under pressure.

Responsibilities

• Handle new and existing business from start to finish.
• Respond to all new enquiries promptly and professionally.
• Ensure smooth, efficient booking processes.
• Conduct venue show rounds and collaborate with colleagues.

Skills

Exceptional organisation

Strong selling skills

Excellent communication

System skills (Opera Cloud, Opera PMS)

Flexibility

Tools

Microsoft Office

Opera Sales & Catering

Job description

A leading leisure destination in Birmingham is seeking a Groups & Events Coordinator to drive sales and support multiple departments. You will manage bookings, provide exceptional customer service, and ensure smooth operational processes. The ideal candidate will possess strong selling skills, excellent organization, and the ability to communicate effectively with clients. This dynamic role offers a vibrant work environment with various employee benefits.