Training Team Manager: Lead Community & Workplace Training

Sja's West; Norwich; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A prominent charity organization in the UK is looking for a Training Team Manager to lead and develop a team of Trainers. This role involves ensuring high-quality training delivery across various locations, managing stakeholder interactions, and enhancing customer engagement. The ideal candidate will have significant experience in team management, excellent customer service skills, and preferably a background in First Aid. This position offers a competitive salary and various employee perks.

Benefits

Competitive salary and pension scheme

33 days holiday (increasing to 38 over 5 years)

Cycle to work scheme

Electric Vehicle Scheme

Employee Assistance Programme

Access to discounts on various services

Qualifications

• Previous experience in managing a successful team.
• Experience in a customer-focused environment.
• Advantageous to have worked in a First Aid capacity.

Responsibilities

• Line managing and developing a team of Trainers.
• Ensuring delivery of training courses across multiple locations.
• Coordinating with stakeholders to resolve issues and improve delivery.

Skills

Team management

Coaching and mentoring

Customer service

Job description

A prominent charity organization in the UK is looking for a Training Team Manager to lead and develop a team of Trainers. This role involves ensuring high-quality training delivery across various locations, managing stakeholder interactions, and enhancing customer engagement. The ideal candidate will have significant experience in team management, excellent customer service skills, and preferably a background in First Aid. This position offers a competitive salary and various employee perks.