Programme Administrator

Birkbeck University of London; Greater London; Hybrid; GBP 31,000 - GBP 35,000; Full time

Job summary

A leading university in London is seeking a full-time Programme Administrator to support the Faculty of Science. This permanent role offers a salary of £31,234 rising to £34,827 and includes administrative duties, supporting student success, and managing queries. The position requires strong organisational and communication skills, along with proficiency in electronic systems. Benefits include 31 days leave and flexible arrangements, making it an attractive opportunity for administrative professionals in the education sector.

Benefits

31 days paid leave

Flexible working arrangements

Pension scheme

Generous benefits in the HE sector

Qualifications

• Be flexible and able to work independently and as part of a team on various projects.
• Cultivate excellent working relationships and communicate effectively.
• Possess a solid background in administration, ideally in an educational setting.

Responsibilities

• Support the delivery of programmes of study following college procedures.
• Address and manage student queries effectively.
• Support student success and wellbeing with guidance and resources.
• Provide administrative support to Faculty activities.

Skills

Organisational skills

Communication skills

Detail-oriented

Collaborative skills

Tools

Microsoft Office 365

SITS student records

Moodle

Job description

Overview

Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Science on a full-time, permanent basis this Spring 2026.

As a Programme Administrator, joining the Faculty of Science, you will collaborate closely with academic staff and professional services teams. You will take on a variety of key responsibilities including:

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

Responsibilities

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

Qualifications

• Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
• Be able to work collaboratively and cultivate excellent working relationships.
• Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
• Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.

Experience

This opportunity at Birkbeck would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator. This role requires two days a week on site at the University's office.

Apply

If this sounds like the role for you join us as a leading London University with a unique mission for widening participation.

Salary and benefits

Salary: £31,234 rising to £34,827 per year, Grade 4 on the College's London Pay Scale which includes a consolidated London Weighting Allowance.

Benefits of working at Birkbeck: a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements, generous benefits in the HE sector, and being located in the heart of Bloomsbury, Euston, London.

Contract

Permanent, open-ended contract. Full-time (35 hours per week with two days based in the office).

Please submit an application form for consideration. Closing date: Sunday 22 February 2026, interview date: from 2 March 2026.

Enquiries

If you would like to know more about the role, please contact Gemma Nicholson, Programme Manager, at [e-mail].

If you have technical issues or difficulties using the recruitment portal, please contact [e-mail] providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.