Store Manager: Lead Team, Drive Sales & Service Excellence

The Works Stores Ltd.; Maidstone; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail company in Maidstone is seeking a Retail Store Manager to drive store success, inspire teams, and enhance customer experiences. You'll ensure high standards in operations and lead your team to exceed performance targets while maintaining a positive store environment. The role requires a proven track record in retail management, strong leadership skills, and the ability to motivate and engage team members. This position offers competitive salary and comprehensive perks including generous discounts and holiday pay.

Benefits

25% Colleague Discount

Family Friendly Leave

33 days holiday

Employee Assistance Programme

Healthcare Cash Plan

Qualifications

• Experience managing recruitment, training, and performance processes.
• Tech savvy with using back-office systems, EPoS Tills, emails, and video calls.

Responsibilities

• Lead, coach, and develop your team to deliver excellent customer service.
• Take full ownership of store performance using data and insights.
• Ensure high standards of visual merchandising and store presentation.

Skills

Proven experience in a retail management role

Strong leadership and people development skills

Commercially focused with a track record of delivering results

Excellent communication, planning, and organisational abilities

Confident using data to inform decisions and improve performance

Flexible, resilient, and able to adapt to changing priorities

Experience in a high-volume or value retail environment

Job description

A leading retail company in Maidstone is seeking a Retail Store Manager to drive store success, inspire teams, and enhance customer experiences. You'll ensure high standards in operations and lead your team to exceed performance targets while maintaining a positive store environment. The role requires a proven track record in retail management, strong leadership skills, and the ability to motivate and engage team members. This position offers competitive salary and comprehensive perks including generous discounts and holiday pay.