Store Manager: Lead Team, Drive Sales & Service Excellence

The Works Stores Ltd.; Kingston upon Thames; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading retail company in Kingston upon Thames is seeking a Retail Store Manager to inspire and lead a team, ensuring exceptional customer service while driving store performance. You will take ownership of all aspects of store operations, from managing staff to maintaining high standards. The ideal candidate has retail management experience and strong leadership skills, with a focus on teamwork and customer satisfaction. This role offers competitive perks, including discounts and flexible working options.

Benefits

25% Colleague Discount

MyWorks - exclusive online discounts

Family Friendly Leave

33 days Holiday

Early wage access through Stream

Training and development via Can-Do Academy

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Long service awards

Qualifications

• Proven experience in a retail management role.
• Strong leadership and people development skills.
• Commercially focused with a track record of delivering results.
• Confident using data to inform decisions and improve performance.

Responsibilities

• Lead and develop your team for excellent customer service.
• Take full ownership of store performance.
• Maintain compliance with health & safety policies.
• Collaborate with central teams for business initiatives.

Skills

Retail management experience

Leadership

Customer service excellence

Communication

Organizational skills

Data-driven decision making

Adaptability

Team motivation

Job description

A leading retail company in Kingston upon Thames is seeking a Retail Store Manager to inspire and lead a team, ensuring exceptional customer service while driving store performance. You will take ownership of all aspects of store operations, from managing staff to maintaining high standards. The ideal candidate has retail management experience and strong leadership skills, with a focus on teamwork and customer satisfaction. This role offers competitive perks, including discounts and flexible working options.