Insurance Claims Handler

The Ardonagh Group; East Grinstead; On-site; GBP 30,000 - GBP 45,000; Full time

Job summary

A leading insurance firm in East Grinstead seeks an experienced Claims Handler to manage a diverse caseload of motor, liability, and property claims. You will be responsible for independently assessing claims and communicating effectively with all stakeholders. The role requires excellent time management, proactive problem-solving, and a sound understanding of insurance practices. We offer a competitive salary, comprehensive benefits, and significant opportunities for growth in a supportive environment.

Benefits

Holiday entitlement of 26 days plus bank holidays

Comprehensive benefits package

Opportunities for career progression

Qualifications

• Demonstrable success in handling diverse claims.
• Deep understanding of insurance principles and regulations.
• Proven ability to manage a caseload independently.

Responsibilities

• Manage your own caseload of motor and property-related claims.
• Communicate proactively with stakeholders.
• Assess and manage complex claims independently.

Skills

Claims management

Excellent communication

Time management

Proactive problem solving

Tools

Case management systems

Job description

Are you a seasoned Claims Handler based in or near East Grinsteadand looking for a role where you can immediately make an impact?

We’re not looking for someone to learn the ropes; we need a confident professional who can hit the ground running and drive results from day one. We pride ourselves on providing an efficient and effective claims service. We're growing, and we need experienced handlers like you to join our dynamic team.

If you’re ready to take ownership of your caseload, leverage your expertise, and contribute to our success, this is the opportunity for you.

What You’ll Be Doing:

• Manage your own caseload of motor, liability, and property-related claims from cradle to grave.
• Proactively communicate with clients, insurers, claimants, and other relevant parties.
• Independently assess and manage complex claims, utilizing your extensive knowledge and experience.
• Identify and manage potential conflicts of interest, adhering to strict regulatory guidelines.
• Contribute to the team's success, sharing your expertise and best practices.

What We’re Looking For:

• Demonstrable success in handling a diverse portfolio of motor, liability, and property-related claims.
• A deep understanding of general insurance principles, practices, and regulations.
• A proactive and independent professional who can manage a caseload efficiently and effectively with minimal supervision.
• Excellent written and verbal communication skills to effectively liaise with all stakeholders.
• IT literate and comfortable with case management systems.
• Results‑oriented with a strong work ethic and excellent time management skills.
• Previous experience working within a broker environment and/or with Acturis is preferred but not essential.

What We Offer:

• Holiday entitlement of 26 days plus bank holidays.
• A competitive salary and bonus scheme that recognizes your expertise.
• A comprehensive benefits package, personalized to suit your needs.
• Opportunities for career progression and development.
• A supportive and collaborative work environment.
• The chance to be a key player in a growing and ambitious organisation.

Ready to make an immediate impact? If you’re an experienced Claims Handler who is ready to dive in and contribute from day one, we want to hear from you.

Apply today! and join our team of high-performing professionals

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Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Click here to see our standard benefits page