Operations Lead, Clinical & Patient Experience

Methodfi; Greater London; On-site; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading health company in Greater London is seeking a Senior Operations Lead to enhance operational performance across various business areas. You will lead a high-performing operations team, drive performance metrics, and ensure compliance with regulations. This role offers a competitive salary, generous leave, and growth opportunities in a dynamic work environment dedicated to transforming lives via exceptional patient care.

Benefits

Competitive salary

25 days holiday plus bank holidays

5% matched pension

Enhanced maternity and paternity leave

Cycle-to-work scheme

Opportunities for development and growth

Qualifications

• Minimum of 5 years of leadership experience in relevant industries.
• Good understanding of working in a highly regulated environment.
• Self-starter with the ability to work in a fast-paced environment.

Responsibilities

• Lead operations team to deliver clinical services and support functions.
• Own operational KPIs, monitor workflows and performance metrics.
• Champion patient-first culture across operational decisions.

Skills

Leadership

Analytical skills

Regulatory knowledge

Target-oriented mindset

Job description

A leading health company in Greater London is seeking a Senior Operations Lead to enhance operational performance across various business areas. You will lead a high-performing operations team, drive performance metrics, and ensure compliance with regulations. This role offers a competitive salary, generous leave, and growth opportunities in a dynamic work environment dedicated to transforming lives via exceptional patient care.