Maternity-Cover Patient Care Navigator (Reception)

Avonlmc; Bristol; On-site; GBP 20,000 - GBP 30,000; Part time

Job summary

A local medical practice in Bristol is looking for a part-time Patient Care Navigator for maternity cover. The role includes managing reception duties, providing excellent customer service, and ensuring patient satisfaction. Candidates should possess phone and reception experience and proficiency in English, with NHS experience and knowledge of EMIS preferred. The hours are Monday to Wednesday 8.00am – 1.30pm and Thursday 1.30pm – 6.30pm. Applications are due by December 24, 2025.

Qualifications

• Team player with a passion for giving excellent customer service.
• Ability to demonstrate proficiency in spoken and written English.
• Previous experience in the NHS is preferred.

Responsibilities

• Manage reception duties and assist patients.
• Provide excellent customer service and handle enquiries.
• Occasional early morning/evening work may be required.

Skills

Customer service

Phone and reception experience

Keyboard/IT skills

Good command of English

Tools

EMIS

Job description

A local medical practice in Bristol is looking for a part-time Patient Care Navigator for maternity cover. The role includes managing reception duties, providing excellent customer service, and ensuring patient satisfaction. Candidates should possess phone and reception experience and proficiency in English, with NHS experience and knowledge of EMIS preferred. The hours are Monday to Wednesday 8.00am – 1.30pm and Thursday 1.30pm – 6.30pm. Applications are due by December 24, 2025.