Real Estate Account Handler

IDEX Consulting; Leicester; Hybrid; GBP 30,000 - GBP 50,000; Full time

Job summary

A leading independent insurance broker in the United Kingdom is seeking an experienced Account Handler to manage property and real estate insurance accounts. The ideal candidate will possess commercial insurance experience, strong knowledge of property risks, and excellent communication skills. This position offers flexible working arrangements and opportunities for professional development within a supportive team environment.

Benefits

Competitive salary

Flexible/hybrid working arrangements

Opportunities for professional development

Collaborative culture

Qualifications

• Previous experience as an Account Handler in commercial insurance is essential.
• Strong knowledge of property and real estate insurance products.
• Excellent attention to detail and organisational abilities.

Responsibilities

• Manage day-to-day servicing of property and real estate insurance accounts.
• Handle renewals and new business processing.
• Liaise with insurers to obtain quotes and negotiate terms.

Skills

Client-first mindset

Attention to detail

Organisational skills

Knowledge of property risks

Confident communication

Education

Cert CII qualification

Job description

Are you an experienced Account Handler with a passion for delivering exceptional client service? Do you thrive in the fast-paced world of property and real estate insurance? We're working with a leading independent insurance broker that is expanding its specialist property & real estate division. This is an exciting opportunity to join a high-performing, supportive team and work with a diverse portfolio of property clients – including landlords, developers, managing agents, and real estate investors.

Key Responsibilities

• Manage day-to-day servicing of property and real estate insurance accounts
• Handle renewals, mid‑term adjustments (MTAs), and new business processing
• Liaise with insurers to obtain quotes, negotiate terms, and secure competitive coverage
• Maintain accurate documentation and ensure compliance with regulatory standards
• Build strong relationships with clients, Account Executives, and underwriters
• Support the wider team with placement strategies and client communication

What we're looking for

• Previous experience as an Account Handler in commercial insurance (property or real estate experience preferred)
• Strong knowledge of property-related risks and insurance products
• Excellent attention to detail and organisational skills
• Confident communicator with a client‑first mindset
• Cert CII qualification (or working towards) is a bonus

What's on offer

• Competitive salary
• Flexible/hybrid working arrangements
• Opportunities for professional development and funded qualifications
• A supportive, collaborative culture with real room to grow
• The chance to work with high‑profile property clients and complex cases

If you're looking for a fresh challenge with a broker that values your expertise and supports your progression, we'd love to hear from you. Apply now or reach out for a confidential chat.
Email: [e-mail]
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At IDEX, we strive for an inclusion‑first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.